This playbook runs on fetched Workday events. The events are changes to employee data, which in turn require a CRUD operation across your organization's apps. The playbook examines the data received from Workday, and provisions the changes in a User Profile indicator in Cortex XSOAR as well as all the supported IAM integrations that are active.
This playbook uses the following sub-playbooks, integrations, and scripts.
- IAM - Rehire User
- IAM - Custom User Sync
- IAM - New Hire
- IAM - Terminate User
- IAM - Update User
This playbook does not use any integrations.
|ITNotificationEmail||Email to notify about errors in the provisioning process.||Required|
|ServiceDeskEmail||Email to send the domain user password (from Active directory) of new users, so that their equipment can be prepared by IT when they're being hired.||Required|
|UserRoleToAssignForFailures||The Cortex XSOAR role from which to assign users to the incident when a CRUD operation fails. This can be left empty to assign users from all roles.||Optional|
|UserAssignmentMethod||Determines the way in which user assignments will be decided in Cortex XSOAR for the failed incidents.|
Can be one of the following: "random", "machine-learning", "top-user", "less-busy-user", "online", "current".
If left empty, users will be assigned randomly.
|AssignOnlyOnCall||Determines whether to assign only users that are currently on a shift to failed incidents. Set to "true" to assign only users that are currently working, or set to "false" or leave empty to assign any user.||Optional|
There are no outputs for this playbook.