IAM - Sync User
This Playbook is part of the IAM Pack.#
This playbook runs on fetched Workday events. The events are changes to employee data, which in turn require a CRUD operation across your organization's apps. The playbook examines the data received from Workday, and provisions the changes in a User Profile indicator in Cortex XSOAR as well as all the supported IAM integrations that are active.
Dependencies#
This playbook uses the following sub-playbooks, integrations, and scripts.
Sub-playbooks#
- IAM - Rehire User
- IAM - Custom User Sync
- IAM - New Hire
- IAM - Terminate User
- IAM - Update User
Integrations#
This playbook does not use any integrations.
Scripts#
- AssignAnalystToIncident
- DeleteContext
- SetGridField
- FindSimilarIncidents
- SetAndHandleEmpty
- Set
- PrintErrorEntry
- GetServerURL
Commands#
- findIndicators
- createNewIndicator
- setIncident
- send-mail
- closeInvestigation
- deleteIndicators
- setIndicator
Playbook Inputs#
| Name | Description | Default Value | Required |
|---|---|---|---|
| ITNotificationEmail | Email to notify about errors in the provisioning process. | Required | |
| ServiceDeskEmail | Email to send the domain user password (from Active directory) of new users, so that their equipment can be prepared by IT when they're being hired. | Required | |
| UserRoleToAssignForFailures | The Cortex XSOAR role from which to assign users to the incident when a CRUD operation fails. This can be left empty to assign users from all roles. | Optional | |
| UserAssignmentMethod | Determines the way in which user assignments will be decided in Cortex XSOAR for the failed incidents. Can be one of the following: "random", "machine-learning", "top-user", "less-busy-user", "online", "current". If left empty, users will be assigned randomly. | Optional | |
| AssignOnlyOnCall | Determines whether to assign only users that are currently on a shift to failed incidents. Set to "true" to assign only users that are currently working, or set to "false" or leave empty to assign any user. | Optional |
Playbook Outputs#
There are no outputs for this playbook.
Playbook Image#
