Classifies BMC Helix Remedy force incidents.
Bmc Helix Remedyforce
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Integration of BMC Helix Remedyforce with Cortex XSOAR. BMC Helix Remedyforce integration allows customers to create/update service requests and incidents. It also allows to update status, resolve service requests and incidents with customer notes. This integration exposes standard ticketing capabilities that can be utilized as part of automation & orchestration.
PUBLISHER
Cortex XSOAR
INFO
Certification | Certified | Read more |
Supported By | Cortex XSOAR | |
Created | September 14, 2020 | |
Last Release | March 30, 2022 |
WORKS WITH THE FOLLOWING INTEGRATIONS:

DISCLAIMER
Content packs are licensed by the Publisher identified above and subject to the Publisher’s own licensing terms. Palo Alto Networks is not liable for and does not warrant or support any content pack produced by a third-party Publisher, whether or not such packs are designated as “Palo Alto Networks-certified” or otherwise. For more information, see the Marketplace documentation.Classifiers
Automations
Integrations
Incident Fields
Incident Types
Layouts
Required Content Packs (1)
Optional Content Packs (0)
1.0.16 - 2674843 (March 30, 2022)
1.0.15 - 2380698 (February 8, 2022)
1.0.14 - 2355875 (February 3, 2022)
1.0.13 - 2353377 (February 3, 2022)
1.0.12 - 2303329 (January 25, 2022)
1.0.11 - 2167894 (December 27, 2021)
1.0.10 - R2146019 (December 21, 2021)
1.0.9 - 7740378 (September 23, 2021)
1.0.8 - 7561139 (September 12, 2021)
1.0.7 - 406668 (August 5, 2021)
1.0.6 - 388541 (June 22, 2021)
1.0.5 - 381353 (June 8, 2021)
1.0.4 - R269341 (January 11, 2021)
1.0.3 - 246162 (January 7, 2021)
1.0.2 - 191129 (November 17, 2020)
1.0.1 - R186511 (November 13, 2020)
1.0.0 - 115351 (September 14, 2020)