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Shift Management

This pack's purpose is to provide a single interface for all those essential elements of Shift management and handover in one place.

Shift management and shift handover are crucial processes of SOC team management.
This pack's purpose is provide a single interface for all those essential elements in one place in order to prevent loss of data in the shift handover process.

What does this pack do?

  • Automatically reassign active incidents to the next shift
  • Setting up online meeting
  • Sending notification on relevant messaging apps.
  • Providing SOC manager briefing for the team.
  • Managing out of the office users.

For more information, visit our Cortex XSOAR Developer Docs

Shift_management_layout

PUBLISHER

Cortex XSOAR

INFO

CertificationRead more
Supported ByCortex XSOAR
CreatedJune 30, 2020
Last ReleaseNovember 28, 2021
Case Management
WORKS WITH THE FOLLOWING INTEGRATIONS:

DISCLAIMER
Content packs are licensed by the Publisher identified above and subject to the Publisher’s own licensing terms. Palo Alto Networks is not liable for and does not warrant or support any content pack produced by a third-party Publisher, whether or not such packs are designated as “Palo Alto Networks-certified” or otherwise. For more information, see the Marketplace documentation.