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Shift Management

This pack's purpose is to provide a single interface for all those essential elements of Shift management and handover in one place.

Shift management and shift handover are crucial processes of SOC team management.
This pack's purpose is provide a single interface for all those essential elements in one place in order to prevent loss of data in the shift handover process.

What does this pack do?

  • Automatically reassign active incidents to the next shift
  • Setting up online meeting
  • Sending notification on relevant messaging apps.
  • Providing SOC manager briefing for the team.
  • Managing out of the office users.

For more information, visit our Cortex XSOAR Developer Docs



Cortex XSOAR


CertificationRead more
Supported ByCortex XSOAR
CreatedJune 30, 2020
Last ReleaseJanuary 10, 2022
Case Management

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