Shift Management - Assign to Next Shift

Name	Description
Assign Active Incidents to Next Shift	This playbook reassigns Active Incidents to the current users on call, requires shift management to be setup. Can be run as a job a few minutes after the scheduled shift change time. Update the playbook input with a different search query if required. Will also branch if there are no Incidents that match the query, and no users on call. Search results are the default 100 Incidents returned by the query.

Name	Description
AssignToNextShift	Randomly assigns the incidents to users on call (requires shift management) and users on call. https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-0/cortex-xsoar-admin/users-and-roles/shift-management.html#idf554fd0f-f93b-40cd-9111-1393bf25ac6e Incident Ids should be passed in as a comma separated list. This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-2/cortex-xsoar-admin/playbooks/automations.html

Pack Name	Pack By
Base	By: Cortex XSOAR

Breaking Change: The following breaking change applies for organizations that implement pre-set roles on their incidents:
DBotRole has been removed from this automation. This change will affect any playbook that is dependent on, or runs, this automation.
This automation will now run using the default Limited User role, unless you explicitly change the permissions.
For more information, see the section about permissions here:
https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-2/cortex-xsoar-admin/playbooks/automations.html