Drift

This Integration is part of the Drift Pack.

Supported versions

Supported Cortex XSOAR versions: 6.2.0 and later.

Drift integration to fetch, modify, create and delete contacts within the Drift Plattform's Contact API. This integration was integrated and tested with version 1.7 of Drift

Configure Drift on Cortex XSOAR

1. Navigate to Settings > Integrations > Servers & Services.

2. Search for Drift.

3. Click Add instance to create and configure a new integration instance.

   Parameter	Description	Required
   Access Token	API Access Token	True
   Use system proxy settings		False
   Trust any certificate (not secure)		False
   Fetch indicators		False

4. Click Test to validate the URLs, token, and connection.

Commands

You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook. After you successfully execute a command, a DBot message appears in the War Room with the command details.

drift-get-contact

---

Retrieve a contact using their email address (for multiple) or ID (for single).

Base Command

drift-get-contact

Input

Argument Name	Description	Required
id	ID of the contact (overrides the email input).	Optional
email	Email of the contact.	Optional

Context Output

Path	Type	Description
Drift.Contacts.id	number	ID of the contact
Drift.Contacts.createdAt	number	Created at timestamp (Epoch Unix Timestamp)
Drift.Contacts.Attributes	unknown	Attributes of the contact (JSON dict).

drift-update-contact

---

Patch Contact Updates using contact ID

Base Command

drift-update-contact

Input

Argument Name	Description	Required
id	Contact ID.	Required
attributes	Attributes to be updates.	Required

Context Output

Path	Type	Description
Drift.Contacts.id	number	ID of the created contact
Drift.Contacts.createdAt	number	Created at timestamp (Epoch Unix Timestamp)
Drift.Contacts.attributes	unknown	Attributes of the contact (JSON dict).

drift-delete-contact

---

Delete Contact using contact ID

Base Command

drift-delete-contact

Input

Argument Name	Description	Required
id	Contact ID.	Required

Context Output

There is no context output for this command.

drift-post-contact

---

Post New Contact using a new contact Email

Base Command

drift-post-contact

Input

Argument Name	Description	Required
email	New Contact Email.	Required

Context Output

Path	Type	Description
Drift.Contacts.id	number	ID of the created contact
Drift.Contacts.createdAt	number	Created at timestamp (Epoch Unix Timestamp)
Drift.Contacts.Attributes	unknown	Attributes of the contact (JSON dict).