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Lockpath KeyLight v2

This Integration is part of the Lockpath Keylight Pack.#

Use the LockPath KeyLight integration to manage GRC tickets in the Keylight platform. This integration was integrated and tested with version 5.5.018.10 of Lockpath KeyLight.

Configure Lockpath KeyLight v2 on Cortex XSOAR#

  1. Navigate to Settings > Integrations > Servers & Services.
  2. Search for Lockpath KeyLight v2.
  3. Click Add instance to create and configure a new integration instance.
ParameterDescriptionRequired
serverServer URL in the form of https://[server]:<port>; (e.g. https://192.168.0.1:4443)True
credentialsCredentialsTrue
incidentTypeIncident typeFalse
component_nameName of component to fetch fromFalse
filter_fieldName of field to fetch byFalse
fetch_limitFetch LimitFalse
insecureTrust any certificate (not secure)False
proxyUse system proxy settingsFalse
isFetchFetch incidentsFalse
  1. Click Test to validate the URLs, token, and connection.

Commands#

You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook. After you successfully execute a command, a DBot message appears in the War Room with the command details.

kl-get-component#


Retrieves a component specified by ID or alias. If no parameters are specified, all components will be retrieved.

Base Command#

kl-get-component

Input#
Argument NameDescriptionRequired
component_idThe id of the component.Optional
aliasThe alias of the component.Optional
Context Output#
PathTypeDescription
Keylight.Component.IDStringThe ID of the component.
Keylight.Component.NameStringThe name of the component.
Keylight.Component.ShortNameStringThe short name of the component.
Keylight.Component.SystemNameStringThe system name of the component.
Command Example#

!kl-get-component alias="_auditdemisto"

Context Example#
{
"Keylight": {
"Component": {
"ID": 10359,
"Name": "Audit (Demisto Test)",
"ShortName": "_auditdemisto",
"SystemName": "_auditdemisto"
}
}
}
Human Readable Output#

Keylight Components#

IDNameShortNameSystemName
10359Audit Tasks (Demisto Test)_auditdemisto_auditdemisto

kl-get-field-list#


Retrieves a detail field listing for a component specified by ID.

Base Command#

kl-get-field-list

Input#
Argument NameDescriptionRequired
component_idThe id of the component.Required
Context Output#
PathTypeDescription
Keylight.Field.IDStringThe ID of the field.
Keylight.Field.NameStringThe field&#x27;s name.
Keylight.Field.SystemNameStringThe system name of the field.
Keylight.Field.ShortNameStringThe short name of the field.
Keylight.Field.ReadOnlyBooleanIs the field read only.
Keylight.Field.RequiredBooleanIs the field required.
Command Example#

!kl-get-field-list component_id="10359"

Context Example#
{
"Keylight": {
"Field": [
{
"FieldType": 5,
"ID": 8998,
"MatrixRows": [],
"Name": "Assignee",
"OneToMany": false,
"ReadOnly": false,
"Required": true,
"ShortName": "_assignee",
"SystemName": "_assignee"
},
{
"FieldType": 8,
"ID": 9071,
"MatrixRows": [],
"Name": "Attachment",
"OneToMany": true,
"ReadOnly": false,
"Required": false,
"ShortName": "_attachment",
"SystemName": "_attachment"
},
{
"FieldType": 1,
"ID": 9013,
"MatrixRows": [],
"Name": "Comments",
"OneToMany": false,
"ReadOnly": false,
"Required": false,
"ShortName": "_commentstest",
"SystemName": "_commentstest"
},
{
"FieldType": 3,
"ID": 8949,
"MatrixRows": [],
"Name": "Created At",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "CreatedAt",
"SystemName": "CreatedAt"
},
{
"FieldType": 5,
"ID": 8950,
"MatrixRows": [],
"Name": "Created By",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "CreatedBy",
"SystemName": "CreatedBy"
},
{
"FieldType": 2,
"ID": 8948,
"MatrixRows": [],
"Name": "Current Revision",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "Version",
"SystemName": "Version"
},
{
"FieldType": 10,
"ID": 8956,
"MatrixRows": [],
"Name": "Deleted",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "Deleted",
"SystemName": "Deleted"
},
{
"FieldType": 1,
"ID": 9082,
"MatrixRows": [],
"Name": "Description",
"OneToMany": false,
"ReadOnly": false,
"Required": true,
"ShortName": "_taskdesc",
"SystemName": "_taskdesc"
},
{
"FieldType": 8,
"ID": 9084,
"MatrixRows": [],
"Name": "Document Attachment",
"OneToMany": true,
"ReadOnly": false,
"Required": false,
"ShortName": "_Document",
"SystemName": "_Document"
},
{
"FieldType": 3,
"ID": 9002,
"MatrixRows": [],
"Name": "Due Date",
"OneToMany": false,
"ReadOnly": false,
"Required": true,
"ShortName": "_duedatetest",
"SystemName": "_duedatetest"
},
{
"FieldType": 8,
"ID": 9006,
"MatrixRows": [],
"Name": "Evidence",
"OneToMany": true,
"ReadOnly": false,
"Required": false,
"ShortName": "_evidencetest",
"SystemName": "_evidencetest"
},
{
"FieldType": 2,
"ID": 8947,
"MatrixRows": [],
"Name": "Id",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "Id",
"SystemName": "Id"
},
{
"FieldType": 2,
"ID": 8959,
"MatrixRows": [],
"Name": "Published Revision",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "PublishedVersion",
"SystemName": "PublishedVersion"
},
{
"FieldType": 1,
"ID": 9083,
"MatrixRows": [],
"MaxLength": 100,
"Name": "Task ID",
"OneToMany": false,
"ReadOnly": false,
"Required": true,
"ShortName": "_taskid",
"SystemName": "_taskid"
},
{
"FieldType": 3,
"ID": 8952,
"MatrixRows": [],
"Name": "Updated At",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "UpdatedAt",
"SystemName": "UpdatedAt"
},
{
"FieldType": 5,
"ID": 8953,
"MatrixRows": [],
"Name": "Updated By",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "UpdatedBy",
"SystemName": "UpdatedBy"
},
{
"FieldType": 1,
"ID": 9012,
"MatrixRows": [],
"MaxLength": 100,
"Name": "Work Log",
"OneToMany": false,
"ReadOnly": false,
"Required": false,
"ShortName": "_worktime",
"SystemName": "_worktime"
},
{
"FieldType": 5,
"ID": 8957,
"MatrixRows": [],
"Name": "Workflow Stage",
"OneToMany": false,
"ReadOnly": true,
"Required": false,
"ShortName": "WorkflowStage",
"SystemName": "WorkflowStage"
}
]
}
}
Human Readable Output#

Keylight fields for component 10359:#

IDNameSystemNameShortNameReadOnlyRequired
8998Assignee_assignee_assigneefalsetrue
9071Attachment_attachment_attachmentfalsefalse
9013Comments_commentstest_commentstestfalsefalse
8949Created AtCreatedAtCreatedAttruefalse
8950Created ByCreatedByCreatedBytruefalse
8948Current RevisionVersionVersiontruefalse
8956DeletedDeletedDeletedtruefalse
9082Description_taskdesc_taskdescfalsetrue
9084Document Attachment_Document_Documentfalsefalse
9002Due Date_duedatetest_duedatetestfalsetrue
9006Evidence_evidencetest_evidencetestfalsefalse
8947IdIdIdtruefalse
9083Task ID_taskid_taskidfalsetrue
8952Updated AtUpdatedAtUpdatedAttruefalse
8953Updated ByUpdatedByUpdatedBytruefalse
9012Work Log_worktime_worktimefalsefalse
8957Workflow StageWorkflowStageWorkflowStagetruefalse

kl-get-field#


Retrieves details for a field specified by ID.

Base Command#

kl-get-field

Input#
Argument NameDescriptionRequired
component_idThe ID of the component. Get the ID from the kl-get-component command.Required
field_nameThe name of the field.Required
Context Output#
PathTypeDescription
Keylight.Field.IDStringThe ID of the field.
Keylight.Field.NameStringThe field&#x27;s name.
Keylight.Field.SystemNameStringThe system name of the field.
Keylight.Field.ShortNameStringThe short name of the field.
Keylight.Field.ReadOnlyBooleanIs the field read only.
Keylight.Field.RequiredStringIs the field required.
Command Example#

!kl-get-field component_id="10359" field_name="Task ID"

Context Example#
{
"Keylight": {
"Field": {
"FieldType": 1,
"ID": 9083,
"MatrixRows": [],
"MaxLength": 100,
"Name": "Task ID",
"OneToMany": false,
"ReadOnly": false,
"Required": true,
"ShortName": "_taskid",
"SystemName": "_taskid"
}
}
}
Human Readable Output#

Keylight field 9083:#

IDNameSystemNameShortNameReadOnlyRequired
9083Task ID_taskid_taskidfalsetrue

kl-get-record#


Returns the complete set of fields for a given record within a component.

Base Command#

kl-get-record

Input#
Argument NameDescriptionRequired
component_idThe component ID. Get the D from the kl-get-component.Required
field_namesThe filter specific for field names.
Case sensitive.
If one of the names contains a space, add all names in parenthesis (such as "Id,Published Revision").
Optional
record_idThe record ID. Get the ID from Keylight or from the kl-get-records command.Required
detailedWhether to get detailed records. Default is false.Optional
Context Output#
PathTypeDescription
Keylight.Record.IDStringThe record ID.
Keylight.Record.FieldsStringThe fields in the record.
Keylight.Record.ComponentIDStringThe component ID of the record.
Keylight.Record.DisplayNameStringThe display name of the record.
Command Example#

!kl-get-record record_id=13 component_id=10359

Context Example#
{
"Keylight": {
"Record": {
"ComponentID": "10359",
"DisplayName": "This is a task",
"Fields": {
"Assignee": {
"ID": 6,
"Value": "Admin, Keylight"
},
"Attachment": [],
"Audit Project": null,
"Authority Doc Citations": null,
"Comments": null,
"Created At": "2019-11-20T14:26:17.2285486",
"Created By": {
"ID": 268,
"Value": "Development, Demisto"
},
"Current Revision": 1,
"Deleted": false,
"Description": null,
"Document Attachment": [],
"Due Date": null,
"Evidence": [],
"Id": 13,
"Published Revision": 1,
"Task ID": "This is a task",
"Updated At": "2019-11-20T14:26:17.2285486",
"Updated By": {
"ID": 268,
"Value": "Development, Demisto"
},
"Work Log": null,
"Workflow Stage": {
"ID": 221,
"Value": "Published"
}
},
"ID": 13
}
}
}
Human Readable Output#

Details for record This is a task:#

ComponentIDDisplayNameID
10359This is a task13

With the following fields:#

AssigneeAttachmentAudit ProjectAuthority Doc CitationsCommentsCreated AtCreated ByCurrent RevisionDeletedDescriptionDocument AttachmentDue DateEvidenceIdPublished RevisionTask IDUpdated AtUpdated ByWork LogWorkflow Stage
Value: Admin, Keylight
ID: 6
2019-11-20T14:26:17.2285486Value: Development, Demisto
ID: 268
1false131This is a task2019-11-20T14:26:17.2285486Value: Development, Demisto
ID: 268
Value: Published
ID: 221

kl-get-records#


Retrieves the title/default field for a set of records within a chosen component. Filters may be applied to retrieve only the records meeting the selected criteria.

Base Command#

kl-get-records

Input#
Argument NameDescriptionRequired
component_idThe ID of the desired component. Get the ID from the kl-get-component command.Required
page_indexThe index of the page of result to return. Must be >= 0Optional
page_sizeThe index of the page of result to return. Must be between 0 and 100.Optional
filter_typeThe type of filter to apply. Can be: "Contains", "Excludes", "Starts With", "Ends With", "Equals", "Not Equals", "Greater Than", "Less Than", "Greater Than", "Less Than", "Greater Equals Than", "Between", "Not Between", "Is Null", "Is Not Null".Optional
filter_field_nameThe name of the field for which to apply the filter.Optional
filter_valueThe value for which to filter.Optional
detailedWhether to get detailed records.Optional
returned_fieldsA list of specific fields to return. If empty, return all fields.Optional
Context Output#
PathTypeDescription
Keylight.Record.ComponentIDStringThe ID of the component containing the record.
Keylight.Record.DisplayNameStringThe display name of the record.
Keylight.Record.FieldsUnknownThe fields in the record.
Keylight.Record.IDUnknownThe ID of the record.
Command Example#

!kl-get-records component_id="10359" filter_type="Starts With" filter_field_name="Task ID" filter_value="Updated" detailed="True"

Context Example#
{
"Keylight": {
"Record": null
}
}
Human Readable Output#

Records for component 10359#

with filter "Starts With: Updated" on field "Task ID"#

No entries.

kl-get-record-count#


Get the number of records for a specific component and filter.

Base Command#

kl-get-record-count

Input#
Argument NameDescriptionRequired
component_idThe ID of the desired component. Get the ID from the kl-get-component command.Required
filter_typeThe type of filter to apply. Can be: "Contains", "Excludes", "Starts With", "Ends With", "Equals", "Not Equals", "Greater Than", "Less Than", "Greater Than", "Less Than", "Greater Equals Than", "Between", "Not Between", "Is Null", "Is Not Null".Optional
filter_field_nameThe name of the field for which to apply the filter.Optional
filter_valueThe value for which to filter.Optional
Context Output#

There is no context output for this command.

Command Example#

!kl-get-record-count component_id=10359

Context Example#
{}
Human Readable Output#

There are 27 records in component 10359.#

kl-get-record-attachments#


Return the attachments of a specific field and record.

Base Command#

kl-get-record-attachments

Input#
Argument NameDescriptionRequired
component_idThe ID of the desired component. Get the ID from the kl-get-component command.Required
record_idThe record ID. Can get from Keylight or from the kl-get-records command.Required
field_nameThe name of the field that holds the attachments. Must be type "Documents".Required
Context Output#
PathTypeDescription
Keylight.Attachment.FileNameStringThe name of the attachment.
Keylight.Attachment.FieldIDStringThe field ID of the attachment.
Keylight.Attachment.DocumentIDStringThe ID of the document containing the attachment.
Keylight.Attachment.ComponentIDStringThe component ID of the attachment.
Keylight.Attachment.RecordIDStringThe record ID of the attachment.
Command Example#

!kl-get-record-attachments component_id=10359 field_name="Evidence" record_id=4

Context Example#
{
"Keylight": {
"Attachment": {
"ComponentID": "10359",
"DocumentID": 409,
"FieldID": 9006,
"FileName": "20170105_133423 (1).jpg",
"RecordID": "4"
}
}
}
Human Readable Output#

Field Evidence in record 4 has the following attachments:#

ComponentIDDocumentIDFieldIDFileNameRecordID
10359409900620170105_133423 (1).jpg4

kl-get-record-attachment#


Returns a single attachment associated with the component ID, record ID, documents field ID, and the document ID.

Base Command#

kl-get-record-attachment

Input#
Argument NameDescriptionRequired
component_idThe ID of the desired component. Get the ID from the kl-get-component command.Required
record_idThe record ID. Can get from Keylight or from the kl-get-records command.Required
field_nameThe name of the field that holds the attachments. Must be type "Documents".Required
document_idThe ID of the document.Required
Context Output#

There is no context output for this command.

Command Example#

!kl-get-record-attachment component_id=10359 field_name="Evidence" record_id=4 document_id=409

Context Example#
{
"File": {
"EntryID": "3780@02173cac-a766-46f9-865a-a98cd0a061dc",
"Extension": "jpg",
"Info": "image/jpeg",
"MD5": "e0d98c1054eff8763e7bc3c06e3a8a6b",
"Name": "20170105_133423 (1).jpg",
"SHA1": "af3037c5ffd649b25c5eef2af58a8e7583bf963c",
"SHA256": "5af85edac1bdec966440ee138d283b00f0e10e6b47a5e7de1782ad2c51e49cbf",
"SHA512": "55d1db4a3754c3cd6a1221ea73493c130f97e8bb21ef55b8b1b3d73677492edb94fee675528f7b655e1053b91e7c1ca5968401fb4b6a8d4a329991ef9b690a6b",
"SSDeep": "24576:zyK02314tDlzpa/64euXT6CtlPjPdq0O7UR5RCqSpupwP2jpOUcVnRhInUS:zyK02314FL4rX1UURPCqSpupwyQcUS",
"Size": 1810926,
"Type": "JPEG image data, Exif standard: [TIFF image data, little-endian, direntries=12, height=1836, manufacturer=samsung, model=SM-G920F, orientation=upper-left, xresolution=210, yresolution=218, resolutionunit=2, software=G920FXXU4DPGV, datetime=2017:01:11 13:14:17, width=3264], baseline, precision 8, 3264x1836, frames 3"
}
}
Human Readable Output#

kl-delete-record#


Deletes a selected record from within a chosen component.

Base Command#

kl-delete-record

Input#
Argument NameDescriptionRequired
component_idThe component ID. Get the ID from the kl-get-component command.Required
record_idThe record ID.Required
Context Output#

There is no context output for this command.

Command Example#

!kl-delete-record component_id="10359" record_id="106"

Context Example#
{}
Human Readable Output#

Record 106 of component 10359 was deleted successfully.#

kl-delete-record-attachment#


Deletes a specific attachment.

Base Command#

kl-delete-record-attachment

Input#
Argument NameDescriptionRequired
component_idThe ID of the component. Get the ID from the kl-get-component command.Required
record_idThe ID of the record to delete.Required
field_idThe ID of the field.Required
document_idThe ID of the document to delete.Required
Context Output#

There is no context output for this command.

Command Example#

Human Readable Output#

kl-get-lookup-report-column-fields#


Retrieves information of each field in a field path, which relates to a lookup report column.

Base Command#

kl-get-lookup-report-column-fields

Input#
Argument NameDescriptionRequired
lookup_field_idThe lookup field ID, which relates to a lookup field that uses the report definition.Required
field_path_idThe field path ID, which relates to the field path that retrieves fields. Get from the kl-get-record command. Detailed=True.Required
Context Output#
PathTypeDescription
Keylight.LookupField.IDStringThe lookup field&#x27;s ID.
Keylight.LookupField.NameStringThe lookup field&#x27;s name.
Keylight.LookupField.ComponentIDStringThe lookup field&#x27;s component ID.
Keylight.LookupField.SystemNameStringThe system name of the lookup field.
Command Example#

Human Readable Output#

kl-create-record#


Creates a new record within the specified component of the Keylight application.

  • The Required option for a field is only enforced through the user interface, not through Cortex XSOAR.
Base Command#

kl-create-record

Input#
Argument NameDescriptionRequired
component_idThe ID of the component the record should be created in. Get the ID from the kl-get-component command.Required
record_jsonA JSON file in the format that the API requests. The exact format is found in the API documentation.Optional
Context Output#
PathTypeDescription
Keylight.Record.ComponentIDStringThe component ID of the record.
Keylight.Record.DisplayNameStringThe display name of the record.
Keylight.Record.FieldsUnknownThe fields in the record.
Keylight.Record.IDStringThe record ID.
Command Example#

!kl-create-record component_id="10359" record_json="[{\"fieldName\": \"Task ID\", \"value\": \"Created by Demisto Test Playbook\", \"isLookup\": false}, {\"fieldName\": \"Audit Project\", \"value\": 3, \"isLookup\": true}]"

Context Example#
{
"Keylight": {
"Record": {
"ComponentID": "10359",
"DisplayName": "Created by Demisto Test Playbook",
"Fields": {
"Assignee": null,
"Attachment": [],
"Audit Project": {
"ID": 3,
"Value": "123"
},
"Authority Doc Citations": null,
"Comments": null,
"Created At": "2020-04-19T07:20:16.195364Z",
"Created By": {
"ID": 268,
"Value": "Development, Demisto"
},
"Current Revision": 1,
"Deleted": false,
"Description": null,
"Document Attachment": [],
"Due Date": null,
"Evidence": [],
"Id": 359,
"Published Revision": null,
"Task ID": "Created by Demisto Test Playbook",
"Updated At": "2020-04-19T07:20:16.195364Z",
"Updated By": {
"ID": 268,
"Value": "Development, Demisto"
},
"Work Log": null,
"Workflow Stage": {
"ID": 221,
"Value": "Published"
}
},
"ID": 359
}
}
}
Human Readable Output#

Task "Created by Demisto Test Playbook":#

ComponentIDDisplayNameID
10359Created by Demisto Test Playbook359

With the following fields:#

AssigneeAttachmentAudit ProjectAuthority Doc CitationsCommentsCreated AtCreated ByCurrent RevisionDeletedDescriptionDocument AttachmentDue DateEvidenceIdPublished RevisionTask IDUpdated AtUpdated ByWork LogWorkflow Stage
Value: 123
ID: 3
2020-04-19T07:20:16.195364ZValue: Development, Demisto
ID: 268
1false359Created by Demisto Test Playbook2020-04-19T07:20:16.195364ZValue: Development, Demisto
ID: 268
Value: Published
ID: 221

kl-update-record#


Update fields in a specified record.

  • The Required option for a field is only enforced through the user interface, not through Cortex XSOAR.
Base Command#

kl-update-record

Input#
Argument NameDescriptionRequired
component_idThe ID of the component. Get the ID from the kl-get-component command.Required
record_idThe ID of the record to be updated. Get the ID from Keylight or from the kl-get-records command.Required
record_jsonA JSON file in the format that the API requests. The exact format is found in the API documentation.Optional
Context Output#
PathTypeDescription
Keylight.Record.ComponentIDStringThe ID of the component the record is in.
Keylight.Record.DisplayNameStringThe display name of the record.
Keylight.Record.FieldsStringThe fields in the record.
Keylight.Record.IDStringThe record ID
Command Example#

Human Readable Output#

kl-get-user-by-id#


Get user details by his ID.

Base Command#

kl-get-user-by-id

Input#
Argument NameDescriptionRequired
user_idThe user ID.Required
Context Output#
PathTypeDescription
Keylight.User.IdStringThe user ID.
Keylight.User.FullNameStringThe user&#x27;s full name.
Keylight.User.UsernameStringThe user&#x27;s username.
Keylight.User.ActiveBooleanIs the user active.
Keylight.User.FirstNameStringThe user&#x27;s first name.
Keylight.User.MiddleNameStringThe users middle name.
Keylight.User.LastNameStringThe user&#x27;s last name.
Keylight.User.EmailAddressStringThe user&#x27;s email address.
Keylight.User.HomePhoneStringThe user&#x27;s home phone.
Keylight.User.WorkPhoneStringThe user&#x27;s work phone.
Keylight.User.MobilePhoneStringThe user&#x27;s mobile phone.
Command Example#

!kl-get-user-by-id user_id=268

Context Example#
{
"Keylight": {
"User": {
"APIAccess": true,
"AccountType": 1,
"Active": true,
"Deleted": false,
"EmailAddress": "demisto@demisto.com",
"Fax": "",
"FirstName": "Demisto",
"FullName": "Development, Demisto",
"FunctionalRoles": [],
"Groups": [
{
"Id": 42,
"Name": "Demisto Development"
}
],
"HomePhone": "",
"Id": 268,
"IsLDAP": false,
"IsSAML": false,
"Language": 1033,
"LastName": "Development",
"Locked": false,
"MiddleName": "",
"MobilePhone": "",
"SecurityConfiguration": {
"DisplayName": "Standard User Configuration",
"Id": 7
},
"SecurityRoles": [
{
"Id": 28,
"Name": "Demisto Developer"
}
],
"Title": "Demisto Users",
"Username": "demisto@demisto.com",
"WorkPhone": ""
}
}
}
Human Readable Output#

Keylight user 268#

APIAccessAccountTypeActiveDeletedEmailAddressFaxFirstNameFullNameFunctionalRolesGroupsHomePhoneIdIsLDAPIsSAMLLanguageLastNameLockedMiddleNameMobilePhoneSecurityConfigurationSecurityRolesTitleUsernameWorkPhone
true1truefalsedemisto@demisto.comDemistoDevelopment, Demisto{'Id': 42, 'Name': 'Demisto Development'}268falsefalse1033DevelopmentfalseId: 7
DisplayName: Standard User Configuration
{'Id': 28, 'Name': 'Demisto Developer'}Demisto Usersdemisto@demisto.com