Mattermost v2

This Integration is part of the Mattermost Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.10.0 and later.

Mattermost is an open-source, self-hostable online chat service with file sharing, search, and integrations. It is designed as an internal chat for organizations and companies.

Some changes have been made that might affect your existing content. If you are upgrading from a previous version of this integration, see Breaking Changes.

Configure Mattermost v2 on Cortex XSOAR#

Navigate to Settings > Integrations > Servers & Services.
Search for Mattermost v2.

Click Add instance to create and configure a new integration instance.

Parameter	Description	Required
Server URL		True
Bot Access Token	The Bot Access Token to use for connection.	True
Personal Access Token	The Personal Access Token to use for connection.	True
Team Name		True
Default Notifications Channel	If Notifications Channel name is not specified, will send notification to incidentNotificationChannel channel.	False
Enable Incident Mirroring		False
Allow external users to create incidents via DM.		False
Types of Notifications to Send	Notifications of type 'externalAskSubmit' or 'externalFormSubmit' are not configurable because they are required to allow Ask tasks to be sent correctly.	False
Long running instance. Required for investigation mirroring and direct messages.		False
Trust any certificate (not secure)		False
Use system proxy settings		False

Click Test to validate the URLs, token, and connection.

Commands#

You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook. After you successfully execute a command, a DBot message appears in the War Room with the command details.

mattermost-get-team#

Gets a team's details.

Required Permissions#

Must be authenticated and have the view_team permission.

Base Command#

mattermost-get-team

Input#

Argument Name	Description	Required
team_name	The name of the team to retrieve.	Required

Context Output#

Path	Type	Description
Mattermost.Team.id	String	The ID of the team.
Mattermost.Team.create_at	Unknown	When was the team created.
Mattermost.Team.update_at	Unknown	When was the team updated.
Mattermost.Team.delete_at	Unknown	When was the team deleted.
Mattermost.Team.display_name	String	The display name of the team.
Mattermost.Team.name	String	The name of the team.
Mattermost.Team.description	String	The description of the team.
Mattermost.Team.email	String	The email of the team.
Mattermost.Team.type	String	The type of the team.
Mattermost.Team.company_name	String	The company name of the team.
Mattermost.Team.allowed_domains	String	The allowed domains of the team.
Mattermost.Team.invite_id	String	The allowed domains of the team.
Mattermost.Team.allow_open_invite	Unknown	Does the team allow open invites.
Mattermost.Team.scheme_id	String	The scheme ID of the team.
Mattermost.Team.policy_id	String	The policy ID of the team.

Command example#

!mattermost-get-team team_name=panw

Context Example#

{
    "Mattermost": {
        "Team": {
            "allow_open_invite": false,
            "allowed_domains": "",
            "cloud_limits_archived": false,
            "company_name": "",
            "create_at": 1696486762638,
            "delete_at": 0,
            "description": "",
            "display_name": "PANW",
            "email": "rrapoport@paloaltonetworks.com",
            "group_constrained": false,
            "id": "6ie46zmi4fdqiqqe7p5gfki9hr",
            "invite_id": "ocoh4fcrw7dzxgfu5bdtqpy7cr",
            "name": "panw",
            "policy_id": null,
            "scheme_id": "",
            "type": "O",
            "update_at": 1696486762638
        }
    }
}

Human Readable Output#

Team details:#

allow_open_invite allowed_domains cloud_limits_archived company_name create_at delete_at description display_name email group_constrained id invite_id name policy_id scheme_id type update_at
false false 1696486762638 0 PANW email false id id panw O 1696486762638

allow_open_invite	allowed_domains	cloud_limits_archived	company_name	create_at	delete_at	description	display_name	email	group_constrained	id	invite_id	name	policy_id	scheme_id	type	update_at
false		false		1696486762638	0		PANW	email	false	id	id	panw			O	1696486762638

mattermost-list-channels#

Lists channels.

Required Permissions#

manage_system

Base Command#

mattermost-list-channels

Input#

Argument Name	Description	Required
team	The name of the team to list channels from. Default is the team name from the integration configuration.	Optional
include_private_channels	Whether to include private channels. Default is false. Possible values are: true, false.	Optional
page	The page number to retrieve. Default value is 0.	Optional
page_size	The size of the page to retrieve. Default value is 50.	Optional
limit	How many results to retrieve. Will override the page and page_size arguments if given.	Optional

Context Output#

Path	Type	Description
Mattermost.Channel.id	String	The ID of the channel.
Mattermost.Channel.create_at	Unknown	When was the channel created.
Mattermost.Channel.update_at	Unknown	When was the channel updated.
Mattermost.Channel.delete_at	Unknown	When was the channel deleted.
Mattermost.Channel.display_name	String	The display name of the channel.
Mattermost.Channel.name	String	The name of the channel.
Mattermost.Channel.description	String	The description of the channel.
Mattermost.Channel.header	String	The header of the channel.
Mattermost.Channel.purpose	String	The purpose of the channel.
Mattermost.Channel.last_post_at	Unknown	When was the last post to the channel made.
Mattermost.Channel.total_msg_count	Unknown	The total massage count of the channel.
Mattermost.Channel.extra_update_at	Unknown	When was the channel updated.
Mattermost.Channel.creator_id	String	The creator ID of the channel.

Command example#

!mattermost-list-channels limit=2 include_private_channels=true

Context Example#

{
    "Mattermost": {
        "Channel": [
            {
                "create_at": 1697024204532,
                "creator_id": "creator_id",
                "delete_at": 0,
                "display_name": "Name",
                "extra_update_at": 0,
                "group_constrained": null,
                "header": "",
                "id": "id",
                "last_post_at": 1712503619042,
                "last_root_post_at": 1712503619042,
                "name": "name",
                "policy_id": null,
                "props": null,
                "purpose": "",
                "scheme_id": null,
                "shared": null,
                "team_id": "team_id",
                "total_msg_count": 58,
                "total_msg_count_root": 56,
                "type": "O",
                "update_at": 1697024204532
            },
            {
                "create_at": 1696486762650,
                "creator_id": "",
                "delete_at": 0,
                "display_name": "Off-Topic",
                "extra_update_at": 0,
                "group_constrained": null,
                "header": "",
                "id": "id",
                "last_post_at": 1712501916866,
                "last_root_post_at": 1712501916866,
                "name": "off-topic",
                "policy_id": null,
                "props": null,
                "purpose": "",
                "scheme_id": null,
                "shared": null,
                "team_id": "team_id",
                "total_msg_count": 4,
                "total_msg_count_root": 4,
                "type": "O",
                "update_at": 1696486762650
            }
        ]
    }
}

Human Readable Output#

Channels:#

name display_name type id
name Display_Name O id
off-topic Off-Topic O id

name	display_name	type	id
name	Display_Name	O	id
off-topic	Off-Topic	O	id

mattermost-create-channel#

Creates a channel.

Required Permissions#

If creating a public channel, create_public_channel permission is required. If creating a private channel, create_private_channel permission is required.

Base Command#

mattermost-create-channel

Input#

Argument Name	Description	Required
display_name	The display name of the channel to create.	Required
name	The name of the channel to create.	Required
type	The type of the channel to create. Possible values are: public, private. Default is public.	Optional
purpose	The purpose of the channel to create.	Optional
header	The header of the channel to create.	Optional
team	The team name of the channel to create. Default is the team name from the integration configuration.	Optional

Context Output#

Path	Type	Description
Mattermost.Channel.id	String	The ID of the channel.
Mattermost.Channel.create_at	Unknown	When was the channel created.
Mattermost.Channel.update_at	Unknown	When was the channel updated.
Mattermost.Channel.delete_at	Unknown	When was the channel deleted.
Mattermost.Channel.display_name	String	The display name of the channel.
Mattermost.Channel.name	String	The name of the channel.
Mattermost.Channel.description	String	The description of the channel.
Mattermost.Channel.header	String	The header of the channel.
Mattermost.Channel.purpose	String	The purpose of the channel.
Mattermost.Channel.last_post_at	Unknown	When was the last post to the channel made.
Mattermost.Channel.total_msg_count	Unknown	The total massage count of the channel.
Mattermost.Channel.extra_update_at	Unknown	When was the channel updated.
Mattermost.Channel.creator_id	String	The creator ID of the channel.
Mattermost.Channel.scheme_id	String	The scheme ID of the channel.

Command example#

!mattermost-create-channel display_name=channel_name name=channel_name type=Private

Context Example#

{
    "Mattermost": {
        "Channel": {
            "create_at": 1712649608411,
            "creator_id": "creator_id",
            "delete_at": 0,
            "display_name": "channel_name",
            "extra_update_at": 0,
            "group_constrained": null,
            "header": "",
            "id": "id",
            "last_post_at": 1712649608426,
            "last_root_post_at": 1712649608426,
            "name": "channel_name",
            "policy_id": null,
            "props": null,
            "purpose": "",
            "scheme_id": null,
            "shared": null,
            "team_id": "team_id",
            "total_msg_count": 0,
            "total_msg_count_root": 0,
            "type": "P",
            "update_at": 1712649608411
        }
    }
}

Human Readable Output#

Channel channel_name was created successfully.

mattermost-add-channel-member#

Adds a channel member.

Required Permissions#

No permissions required.

Base Command#

mattermost-add-channel-member

Input#

Argument Name	Description	Required
team	The team name of the channel to add the user to. Default is the team name from the integration configuration.	Optional
channel	The name of the channel to add the user to.	Required
user_id	The ID of the user to add. Use the command 'mattermost-list-users' to fetch the user ID.	Required

Context Output#

There is no context output for this command.

mattermost-remove-channel-member#

Removes a channel member.

Required Permissions#

manage_public_channel_members permission if the channel is public. manage_private_channel_members permission if the channel is private.

Base Command#

mattermost-remove-channel-member

Input#

Argument Name	Description	Required
team	The team name of the channel to add the user to. Default is the team name from the integration configuration.	Optional
channel	The channel name of the channel to remove the user from.	Required
user_id	The ID of the user to remove. Use the command 'mattermost-list-users' to fetch the user ID.	Required

Context Output#

There is no context output for this command.

mattermost-list-users#

Lists users.

Required Permissions#

Requires an active session and (if specified) membership to the channel or team being selected from.

Base Command#

mattermost-list-users

Input#

Argument Name	Description	Required
team_name	The name of the team to filter users by.	Optional
channel	The name of the channel to filters users by. If mentioned, a team name must be mentioned as well.	Optional
page	The page number to retrieve. Should be provided with the page_size argument. Default value is 0.	Optional
page_size	The size of the page to retrieve. Should be provided with the page argument. Default value is 50.	Optional
limit	How many results to retrieve. If provided, overrides the page and page_size arguments.	Optional

Context Output#

Path	Type	Description
Mattermost.User.id	String	The ID of the user.
Mattermost.User.create_at	Unknown	When was the user created.
Mattermost.User.update_at	Unknown	When was the user updated.
Mattermost.User.delete_at	Unknown	When was the user deleted.
Mattermost.User.username	String	The username of the user.
Mattermost.User.auth_data	String	The authorization data of the user.
Mattermost.User.auth_service	String	The authorization service of the user.
Mattermost.User.email	String	The email of the user.
Mattermost.User.nickname	String	The nickname of the user.
Mattermost.User.first_name	Unknown	The first name of the user.
Mattermost.User.last_name	Unknown	The last name of the user.
Mattermost.User.position	Unknown	The position of the user.
Mattermost.User.roles	String	The roles of the channel.
Mattermost.User.locale	String	The locale of the channel.
Mattermost.User.timezone	Unknown	The timezone of the user.

Command example#

!mattermost-list-users limit=2 team_name=panw

Context Example#

{
    "Mattermost": {
        "User": [
            {
                "auth_data": "",
                "auth_service": "",
                "create_at": 1696486752272,
                "delete_at": 0,
                "disable_welcome_email": false,
                "email": "email",
                "first_name": "",
                "id": "id",
                "last_name": "",
                "locale": "en",
                "nickname": "",
                "position": "",
                "roles": "system_admin system_user",
                "timezone": {
                    "automaticTimezone": "Asia/Jerusalem",
                    "manualTimezone": "",
                    "useAutomaticTimezone": "true"
                },
                "update_at": 1696486762658,
                "username": "admin"
            },
            {
                "auth_data": "",
                "auth_service": "",
                "create_at": 1696500307646,
                "delete_at": 0,
                "disable_welcome_email": false,
                "email": "email",
                "first_name": "",
                "id": "id",
                "last_name": "",
                "locale": "en",
                "nickname": "",
                "position": "",
                "roles": "system_user system_admin",
                "timezone": {
                    "automaticTimezone": "Asia/Jerusalem",
                    "manualTimezone": "",
                    "useAutomaticTimezone": "true"
                },
                "update_at": 1697354262697,
                "username": "username"
            }
        ]
    }
}

Human Readable Output#

Users:#

username email role id
admin admin@admin.com 8a6t7whumbdbxrawretujh6rre
dev admin@ddev.com o9hpcwz73fdwxe9adue8jxo16o

username	email	role	id
admin	admin@admin.com		8a6t7whumbdbxrawretujh6rre
dev	admin@ddev.com		o9hpcwz73fdwxe9adue8jxo16o

mattermost-send-file#

Sends a file.

Required Permissions#

Must have upload_file permission.

Base Command#

mattermost-send-file

Command example#

!mattermost-send-file message=check entry_id=85@109 channel=test

Input#

Argument Name	Description	Required
team_name	The team name of the channel to send the file to. Default is the team name from the integration configuration.	Optional
channel	The channel name of the channel to send the file to. Cannot be combined with the to argument.	Optional
message	The message to send to the channel along with the file.	Required
entry_id	The entry ID of the file.	Required
to	The username or email of the user to send the file to.	Optional

Context Output#

There is no context output for this command.

Human Readable Output#

file test.txt was successfully sent to channel test

send-notification#

Send a message using a chatbot app.

Required Permissions#

Must have create_post permission for the channel the post is being created in.

Base Command#

send-notification

Input#

Argument Name	Description	Required
message	The message to send.	Required
channel	The channel name to send the notification to. Default value is the channel configuration parameter.	Optional
entry	An entry ID to send as a link.	Optional
to	The username or email of the user to send the file to.	Optional
ignoreAddURL	Adds the War Room link to the message. Possible values are: true, false.	Optional
mattermost_ask	The message as a JSON for asking questions to the user. Default value is false. Possible values are: true, false.	Optional

Context Output#

There is no context output for this command.

mattermost-close-channel#

Closes a channel.

Required Permissions#

delete_public_channel permission if the channel is public. delete_private_channel permission if the channel is private, or has manage_system permission.

Base Command#

mattermost-close-channel

Input#

Argument Name	Description	Required
team_name	The team name of the channel to close. Default value is the team name from the integration configuration.	Optional
channel	The channel name of the channel to close. If not provided, the mirrored investigation channel is archived (if the channel exists).	Optional

Context Output#

There is no context output for this command.

close-channel#

Closes a mirrored MatterMost channel. If not provided, the mirrored investigation channel is archived (if the channel exists).

Required Permissions#

delete_public_channel permission if the channel is public. delete_private_channel permission if the channel is private, or has manage_system permission.

Base Command#

close-channel

Input#

Argument Name	Description	Required
team_name	The team name of the channel to delete. Default value is the team name from the integration configuration.	Optional
channel	The channel name of the channel to close.	Optional

Context Output#

There is no context output for this command.

mirror-investigation#

Mirrors the investigation between Mattermost and the Cortex XSOAR War Room.

Required Permissions#

No permissions required.

Base Command#

mirror-investigation

Input#

Argument Name	Description	Required
type	The mirroring type. Can be "all", which mirrors everything, "chat", which mirrors only chats (not commands), or "none", which stops all mirroring. Possible values are: all, chat, none. Default is all.	Optional
autoclose	Whether the channel is auto-closed when an investigation is closed. Possible values are: true, false. Default is true.	Optional
direction	The mirroring direction. Possible values are: Both, FromDemisto, ToDemisto. Default is Both.	Optional
channel	The name of the channel. The default is "incident-<incidentID>".	Optional
kickAdmin	Whether to remove the admin from the newly created channel. Default value is false. Possible values are: true, false. Default is false.	Optional
mirrorTo	Mirrors the investigation to a group (private channel) or a public channel. Default is group. Possible values are: group, channel. Default is group.	Optional

Context Output#

There is no context output for this command.

close-channel#

Closes a mirrored Mattermost channel. If not provided, the mirrored investigation channel is archived (if the channel exists).

Base Command#

close-channel

Input#

Argument Name	Description	Required
team_name	The team name of the channel to delete. Default value is the team name from the integration configuration.	Optional
channel_name	The channel name of the channel to delete.	Optional

Context Output#

There is no context output for this command.

mattermost-mirror-investigation#

Mirrors the investigation between Mattermost and the Cortex XSOAR War Room.

Required Permissions#

No permissions channel.

Base Command#

mattermost-mirror-investigation

Input#

Argument Name	Description	Required
type	The mirroring type. Can be "all", which mirrors everything, "chat", which mirrors only chats (not commands), or "none", which stops all mirroring. Possible values are: all, chat, none. Default is all.	Optional
autoclose	Whether the channel is auto-closed when an investigation is closed. Possible values are: true, false. Default is true.	Optional
direction	The mirroring direction. Possible values are: Both, FromDemisto, ToDemisto. Default is Both.	Optional
channel	The name of the channel. The default is "incident-<incidentID>".	Optional
kickAdmin	Whether to remove the admin from the newly created channel. Default value is false. Possible values are: true, false. Default is false.	Optional
mirrorTo	Mirrors the investigation to a group (private channel) or a public channel. Possible values are: group, channel. Default is group.	Optional

Context Output#

There is no context output for this command.

Breaking changes from the previous version of this integration - Mattermost v2#

A new required configuration parameters was added: Bot Access Token.