Cortex ASM - ServiceNow ITSM Enrichment
This Playbook is part of the Cortex Attack Surface Management Pack.#
Supported versions
Supported Cortex XSOAR versions: 6.8.0 and later.
Given search terms, this playbook will query ServiceNow ticket descriptions and short descriptions over the last 30 days and set users that were found in the assigned_to field in those ServiceNow tickets. Note, the max amount of tickets returned from querying is 100.
Dependencies#
This playbook uses the following sub-playbooks, integrations, and scripts.
Sub-playbooks#
This playbook does not use any sub-playbooks.
Integrations#
ServiceNow v2
Scripts#
- GridFieldSetup
- GetTime
- Set
Commands#
- servicenow-get-record
- servicenow-query-tickets
Playbook Inputs#
| Name | Description | Default Value | Required |
|---|---|---|---|
| search_terms | Search terms to be used in the ServiceNow ITSM query search | Optional |
Playbook Outputs#
There are no outputs for this playbook.
Playbook Image#
