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CrowdStrike Falcon Malware - Investigation and Response

This Playbook is part of the CrowdStrike Falcon Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.5.0 and later.

This playbook is part of the 'Malware Investigation And Response' pack. For more information, refer to This playbook covers a detailed flow of handling a CrowdStrike Falcon malware investigation, including:

  • Extracting and displaying MITRE data from the EDR and sandboxes
  • Deduplicatimg similar incidents
  • Searching for hashes in an alert in a sandbox to provide their relevant information. If the hashes are not found, retrieving them from the endpoint and detonating them in the sandbox.
  • Verifying the actions taken by the EDR
  • Analyzing the command line
  • Searching for the relevant hashes in additional hosts in the organization
  • Retrieving data about the host, including process list and network connections
  • Performing containment and mitigation actions as part of handling false/true positives
  • Setting the relevant layouts


This playbook uses the following sub-playbooks, integrations, and scripts.


  • Crowdstrike Falcon - False Positive Incident Handling
  • Retrieve Endpoint Forensics Data
  • Dedup - Generic v4
  • Search For Hash In Sandbox - Generic
  • Detonate and Analyze File - Generic
  • CrowdStrike Falcon Malware - Verify Containment Actions
  • Mitre Attack - Extract Technique Information From ID
  • CrowdStrike Falcon - Retrieve File
  • CrowdStrike Falcon Malware - Incident Enrichment
  • Command-Line Analysis
  • CrowdStrike Falcon - Search Endpoints By Hash
  • Crowdstrike Falcon - True Positive Incident Handling


This playbook does not use any integrations.


  • InvestigationSummaryParse
  • InvestigationDetailedSummaryParse
  • SetAndHandleEmpty


  • closeInvestigation
  • setIncident

Playbook Inputs#

NameDescriptionDefault ValueRequired
RetrieveFileWhether file retrieval from the endpoint is allowed.trueOptional
DetonateFileWhether file detonation is allowed in the sandbox.trueOptional
EnableDeduplicationWhether the deduplication playbook will be used.falseOptional
EnableClosureStepsWhether to close an incident using closure steps or to close automatically.trueOptional
TicketingSystemToUseThe name of the ticketing system to use, for example Jira or ServiceNow.Optional
BlockIOCTagNameThe tag to assign for indicators to block.Optional
AutoIsolationWhether host isolation is allowed.falseOptional
AllowIOCTagNameThe name of the tag to apply for allowed indicators.Optional
TicketProjectNameThe ticket project name. (required for Jira).Optional
AutoUnisolationWhether automatic un-isolation is allowed.falseOptional
DidAlertOriginateFromSIEMWhether the alert originated from a SIEM. If True, the incident enrichment flow does not run.falseOptional
DedupHandleSimilarThis input defines how to handle similar incidents.
Possible values:
Link and Close.
Note: Closing incidents requires you to define the CloseSimilar input as well.
Also, the incidents found by similar indicators or fields will be closed if their similarity score is above the CloseSimilar value.
DedupLimitThe maximum number of incidents to query and set to context data.200Optional
DedupCloseSimilarDefines the threshold of similarity to close a similar incident. All similar incidents with similarity above this value will be closed.
For example, if CloseSimilar is set to .8 and an incident has a similarity score of .9, the incident will be closed.
The value should be between 0 and 1 [0=low similarity , 1=identical].
ApplyOCGloballyWhether to apply the IOC globally.
If False, set the HostGroupName input to the group name.
HostGroupNameThe name of the list group to apply if ApplyOCGlobally is set to False.Optional
DedupSimilarTextFieldA comma-separated list of incident text fields to take into account when computing similarity. For example commandline, URL.agnetsid,users,agentsid,CMDline,Hostnames,filenames,filepathsOptional
DedupMinimunIncidentSimilarityRetain incidents with a similarity score that's higher than the MinimunIncidentSimilarity.
Value should be between 0 to 1 [0=low similarity, 1=identical]

Playbook Outputs#

CrowdStrikeAll the CrowdStrike dataunknown
EndpointAll the endpoint datastring

Playbook Image#

CrowdStrike Falcon Malware - Investigation and Response