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Get Original Email - Generic

This Playbook is part of the Common Playbooks Pack.#

Retrieves the original email in a thread, including headers and attachments, when the reporting user forwarded the original email not as an attachment.

You must have the necessary permissions in your email service to execute global search.

  • EWS: eDiscovery
  • Gmail: Google Apps Domain-Wide Delegation of Authority


This playbook uses the following sub-playbooks, integrations, and scripts.


  • Get Original Message - Gmail
  • Get Original Email - EWS


This playbook does not use any integrations.


This playbook does not use any scripts.


This playbook does not use any commands.

Playbook Inputs#

There are no inputs for this playbook.

Playbook Outputs#

EmailThe email object.unknown
FileThe original attachments.unknown
Email.ToThe recipient of the email.string
Email.FromThe sender of the email.string
Email.CCThe CC address of the email.string
Email.BCCThe BCC address of the email.string
Email.HTMLThe email HTML.string
Email.BodyThe email text body.string
Email.HeadersThe email headers.unknown
Email.SubjectThe email subject.string

Playbook Image#