Retrieves the original email in a thread, including headers and attahcments, when the reporting user forwarded the original email not as an attachment.
You must have the necessary permissions in your Gmail service to execute global search: Google Apps Domain-Wide Delegation of Authority.
This playbook uses the following sub-playbooks, integrations, and scripts.
This playbook does not use any sub-playbooks.
|EmailID||The email ID of the forwarded message.||emailmessageid||incident||Optional|
|User||The email address of the reporting user.||emailto||incident||Optional|
|From||The email address of the thread originator.||emailfrom||incident||Optional|
|The email object.||unknown|
|Email.To||The recipient of the email.||string|
|Email.From||The sender of the email.||string|
|Email.CC||The CC address of the email.||string|
|Email.BCC||The BCC address of the email.||string|
|Email.HTML||The email HTML.||string|
|Email.Body||The email text body.||string|
|Email.Headers||The email headers.||string|
|Email.Subject||The email subject.||string|