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PANW Device Security ServiceNow Tickets Check

This Playbook is part of the Device Security by Palo Alto Networks Pack.#

Supported versions

Available on Cortex XSOAR (versions 6.10.0 and later) and Cortex XSIAM.

This playbook checks the ServiceNow ticket status for Palo Alto Networks Device Security (previously Zingbox) alerts or vulnerabilities and automatically closes the Cortex XSOAR incident when the related ServiceNow ticket is closed. Designed to run as a recurring job.

Dependencies#

This playbook uses the following sub-playbooks, integrations, and scripts.

Sub-playbooks#

This playbook does not use any sub-playbooks.

Integrations#

  • ServiceNow v2

Scripts#

  • device-security-check-servicenow

Commands#

  • closeInvestigation

Playbook Inputs#


There are no inputs for this playbook.

Playbook Outputs#


There are no outputs for this playbook.

Playbook Image#


PANW Device Security ServiceNow Tickets Check