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Prisma Access - Connection Health Check

This Playbook is part of the Palo Alto Networks - Strata Cloud Manager Pack.#

Supported versions

Supported Cortex XSOAR versions: 5.5.0 and later.

Use the Prisma Access integration to run SSH CLI commands and query the connection states for all tunnels. If any tunnels are down - the playbook escalates to a manual task for remediation and provides recommendations on next steps in the task description.

The playbook can be run as a job, or triggered from an incoming event to confirm an initial suspicion (such as a tunnel log from Cortex Data Lake) to validate that the issue still exists.


This playbook uses the following sub-playbooks, integrations, and scripts.


This playbook does not use any sub-playbooks.


  • PrismaAccess


This playbook does not use any scripts.


  • prisma-access-query
  • closeInvestigation

Playbook Inputs#

There are no inputs for this playbook.

Playbook Outputs#

There are no outputs for this playbook.

Playbook Image#

Prisma Access - Connection Health Check