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QRadar Generic

This Playbook is part of the IBM QRadar Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.0.0 and later.

This is a generic playbook to be executed for the QRadar Generic incident type. The playbook performs all the common parts of the investigation, including notifying the SOC, enriching the data for indicators and users, calculating the severity, assigning the incident, notifying the SIEM admin for false positives and more.


This playbook uses the following sub-playbooks, integrations, and scripts.


  • Calculate Severity - Standard
  • Entity Enrichment - Generic v2


This playbook does not use any integrations.


  • AssignAnalystToIncident
  • GenerateInvestigationSummaryReport


  • send-mail
  • extractIndicators
  • setIncident
  • closeInvestigation

Playbook Inputs#

NameDescriptionDefault ValueRequired
EnrichDetermines whether to enrich all indicators in the incident. Default is True.trueOptional
OnCallSet to true to assign only the user that is currently on shift. Default is False. Requires Cortex XSOAR v5.5 or later.falseOptional
SocEmailAddressThe SOC team's email address.Optional
SocMailSubjectThe subject of the email to send to the SOC.XSOAR Summary report, ID -Optional
SiemAdminEmailAddressThe SIEM admin's email address.Optional
UseCalculateSeverityDetermines whether to use the Calculate Severity playbook to calculate the incident severity. Default is True. If the playbook isn't used, the severity is determined by the QRadar magnitude value.trueOptional
SiemAdminMailSubjectThe subject of the email to send to the SIEM admin.Adjustment/Exclusion for offenseOptional
UseCustomSeveritySettingsDetermines whether to use the default mapping as provided in the QRadar generic mapper to set the XSOAR incident severity or set the severity using the FieldToSetSeverityFrom and ScaleToSetSeverityFrom playbook inputs. Default value is false and will use the values from mapping. Any other value will be Considered as true and will use the playbooks inputs.falseOptional
FieldToSetSeverityFromSpecify the field to use for calculating the incident severity. The default field is magnitude. An example of another field is the severity field.
ScaleToSetSeverityFromThe range of values of FieldToSetSeverityFrom is 1-10. The XSOAR incident severity field values range is 0-4 where
0 - Informational
1 - Low
2 - Medium
3 - High
4 - Critical

A scale is required to translate the value of FieldToSetSeverityFrom to a valid incident severity value. The default scale is 1,1,1,2,2,2,2,3,3,3
The meaning of the default scale is that values 1-3 of FieldToSetSeverityFrom will be translated to low severity (positions 1-3 in the scale), values 4-7 will be translated to medium severity (positions 4-7 in the scale) and values 8-10 will be translated to high severity (positions 8-10 in the scale).

Playbook Outputs#

There are no outputs for this playbook.

Playbook Image#

QRadar Generic