xMatters - Wait for Response
This Playbook is part of the xMatters Pack.#
Supported versions
Supported Cortex XSOAR versions: 5.5.0 and later.
Trigger an xMatters workflow to notify a user for a response. This playbook would be used as a sub-playbook to notify an xMatters Group or User and then wait for a response. The user's response is passed as an output to the playbook for use in a parent playbook for branching.
See the xMatters - Example Conditional Actions playbook for an example.
Dependencies#
- xMatters
Sub-playbooks#
This playbook does not use any sub-playbooks.
Integrations#
- xMatters
Scripts#
This playbook does not use any scripts.
Commands#
- xm-trigger-workflow
Playbook Inputs#
| Name | Description | Default Value | Required |
|---|---|---|---|
| recipients | A comma separated list of Groups or Users to target for a notification | Optional | |
| subject | A brief summary of the reason to notify | Optional | |
| body | Detailed description of the reason to notify | Optional | |
| incident_id | The related incident_id | Optional |
Playbook Outputs#
| Name | Description |
|---|---|
| xMatters.UserResponse | The user's response |
| xMatters.RequestId | The requestId of the request to xMatters. This can be used for troubleshooting. |
Playbook Image#
![xMatters - Wait for Response](../doc_files/xmatters_wait_for_response.png