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AssignAnalystToIncidentOOO

This Script is part of the Shift Management Pack.#

Supported versions

Supported Cortex XSOAR versions: 5.5.0 and later.

Assigns analysts who are not out of the office to the shift handover incident. Use the ManageOOOusers automation to add or remove analysts from the out-of-office list.

Permissions#


This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.10/Cortex-XSOAR-Administrator-Guide/Automations

Script Data#


NameDescription
Script Typepython3
TagsShift Management, ooo
Cortex XSOAR Version5.5.0

Used In#


This script is used in the following playbooks and scripts. Shift handover

Inputs#


Argument NameDescription
rolesThe list of roles from which to assign analysts to the shift handover incident. Can be an array or a comma-separated list. Leave empty to assign all analysts.
oncallWhether to randomly assign analysts who are on call for the shift handover. Possible values: "true" and "false". Requires Cortex XSOAR v5.5 or later.
listnameThe name of the out-of-office list. Default is "OOO List".
assignAllWhether to assign all on-call analysts to the shift handover incident. Set to "true" to assign all on-call analysts.

Outputs#


There are no outputs for this script.