incidentTypeFieldName | The name of the incident field where its type is stored. Default is "type". Change this argument only in case you use a custom field for specifying incident type. |
incidentTypes | A comma-separated list of incident types by which to filter. The default is the current incident type. Specify "None" to ignore incident type from deduplication logic. |
existingIncidentsLookback | The start date by which to search for duplicated existing incidents. Date format is the same as in the incidents query page. For example, "3 days ago", "2019-01-01T00:00:00 +0200"). |
query | Additional text by which to query incidents. |
limit | The maximum number of incidents to fetch. |
emailSubject | Subject of the email. |
emailBody | Body of the email. |
emailBodyHTML | HTML body of the email. |
emailFrom | Incident fields contains the email from value. |
fromPolicy | Whether to take into account the email from field for deduplication. "TextOnly" - incidents will be considered as duplicated based on test similarity only, ignoring the sender's address. "Exact" - incidents will be considered as duplicated if their text is similar and their sender is the same. "Domain" - incidents will be considered as duplicated if their text is similar and their senders' address has the same domain. Default is "Domain". |
statusScope | Whether to compare the new incident to past closed or non closed incidents only. |
closeAsDuplicate | Whether to close the current incident if a duplicate incident is found. |
threshold | Threshold to consider incident as duplication, number between 0-1 |
maxIncidentsToReturn | Maximum number of duplicate incidents IDs to return. |
populateFields | A comma-separated list of incident fields to populate. |
exsitingIncidentsLookback | Deprecated. Use the *existingIncidentsLookback* argument instead. |