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This Script is part of the Salesforce Pack.#

Asks a user a question via Salesforce Chatter and process the reply directly into the investigation.

Script Data#

Script Typepython


This script uses the following commands and scripts.

  • salesforce-push-comment


Argument NameDescription
persistentIndicates whether to use a one-time entitlement or a persistent one.
replyEntriesTagThe tags to add on comment reply entries.
retriesThe number of times to try and create an entitlement when there is a failure.
taskThe task that should be closed with the reply. If none, then no playbook tasks will be closed.
option1The first option for a user reply.
option2The second option for the user reply.
oidThe object ID of the subject.
additionalOptionsA comma delimited list of additional options (in cases where more than 2 options are needed).
textThe text of the chatter comment. If not given, a default post message will be generated based on option arguments.
linkThe link to add to the message.


There are no outputs for this script.