Salesforce Pack.#This Script is part of the
Asks a user a question via Salesforce Chatter and process the reply directly into the investigation.
This script uses the following commands and scripts.
|persistent||Indicates whether to use a one-time entitlement or a persistent one.|
|replyEntriesTag||The tags to add on comment reply entries.|
|retries||The number of times to try and create an entitlement when there is a failure.|
|task||The task that should be closed with the reply. If none, then no playbook tasks will be closed.|
|option1||The first option for a user reply.|
|option2||The second option for the user reply.|
|oid||The object ID of the subject.|
|additionalOptions||A comma delimited list of additional options (in cases where more than 2 options are needed).|
|text||The text of the chatter comment. If not given, a default post message will be generated based on option arguments.|
|link||The link to add to the message.|
There are no outputs for this script.