ServiceNowCreateIncident
This Script is part of the ServiceNow Pack.#
Wraps the generic create-record command in ServiceNow. Fields can be added that create the record with a script argument or in the code and work with the records.
Script Data#
| Name | Description |
|---|---|
| Script Type | python |
| Tags | servicenow |
Dependencies#
This script uses the following commands and scripts.
- servicenow-query-table
- servicenow-create-record
Inputs#
| Argument Name | Description |
|---|---|
| severity | The incident severity. |
| assignee | The incident assignee name. For example, "John Smith". |
| description | The incident description. |
| assigned_group | The incident assigned group name. For example, "Incident Management Group". |
Outputs#
| Path | Description | Type |
|---|---|---|
| ServiceNow.Incident.ID | The ID of the incident. | string |
| ServiceNow.Incident.Number | The number of the incident. | string |