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TimersOnOwnerChange

This Script is part of the CaseManagement-Generic Pack.#

Stops the "Time To Assignment" timer once an owner is assigned to the Incident Starts the "Remediation SLA' timer once an owner is assigned to the Incident

Script Data#


NameDescription
Script Typepython3
Tagsfield-change-triggered
Cortex XSOAR Version5.0.0

Inputs#


Argument NameDescription
oldThe old value of the changed field
newThe new value of the changed field

Outputs#


There are no outputs for this script.