TimersOnOwnerChange
This Script is part of the CaseManagement-Generic Pack.#
Stops the "Time To Assignment" timer once an owner is assigned to the Incident Starts the "Remediation SLA' timer once an owner is assigned to the Incident
Script Data#
| Name | Description |
|---|---|
| Script Type | python3 |
| Tags | field-change-triggered |
| Cortex XSOAR Version | 5.0.0 |
Inputs#
| Argument Name | Description |
|---|---|
| old | The old value of the changed field |
| new | The new value of the changed field |
Outputs#
There are no outputs for this script.