Case Management - Generic - Send On Call Notification
CaseManagement-Generic Pack.#This Playbook is part of the
Supported Cortex XSOAR versions: 6.2.0 and later.
This playbook can be used to send email notification if an Incidents severity is Critical or High.
Can be used as a sub-playbook to perform the same logic across different playbooks/use cases.
This playbook uses the following sub-playbooks, integrations, and scripts.
This playbook does not use any sub-playbooks.
This playbook does not use any integrations.
|emails||The email addresses to send the message to, can be comma separated.||Required|
|minimum_severity||The minimum severity level for the Incident to send notification for. Default is 3 (High). XSOAR Severity values:|
Critical (4), High (3), Medium (2), Low (1), Information (0.5), Unknown (0)
|EscalationEmailSent||Whether an escalation email was sent, will be Yes or No||string|