Code42 Add Departing Employee From Ticketing System v2
This Playbook is part of the Code42 Pack.#
Supported versions
Supported Cortex XSOAR versions: 6.10.0 and later.
Parses a Ticket Summary containing a username='username' and optionally a
departure='date' and adds the user to the Code42 Departing Employee list. This
playbook uses Jira out-of-the-box, but you can swap it with a different Ticketing
system and achieve the same result. For example, to use Zendesk, change the command
jira-get-issue to be zendesk-ticket-details and use the id parameter for the issue
ID. Change the output (what gets parsed) to be either the Subject or the Description
from Zendesk.
Dependencies#
This playbook uses the following sub-playbooks, integrations, and scripts.
Sub-playbooks#
This playbook does not use any sub-playbooks.
Integrations#
- Jira V3
- Code42
Scripts#
This playbook does not use any scripts.
Commands#
- jira-get-issue
- code42-watchlists-add-user
- code42-user-update-risk-profile
Playbook Inputs#
| Name | Description | Default Value | Required |
|---|---|---|---|
| IssueId | The ID of the Ticket to pull Departing Employee information from. | Optional |
Playbook Outputs#
There are no outputs for this playbook.
Playbook Image#
