Supported Cortex XSOAR versions: 6.10.0 and later.
Parses a Ticket Summary containing a username='username' and optionally a
departure='date' and adds the user to the Code42 Departing Employee list. This
playbook uses Jira out-of-the-box, but you can swap it with a different Ticketing
system and achieve the same result. For example, to use Zendesk, change the command
jira-get-issue to be
zendesk-ticket-details and use the id parameter for the issue
ID. Change the output (what gets parsed) to be either the Subject or the Description
This playbook uses the following sub-playbooks, integrations, and scripts.
This playbook does not use any sub-playbooks.
- Jira V3
This playbook does not use any scripts.
|IssueId||The ID of the Ticket to pull Departing Employee information from.||Optional|
There are no outputs for this playbook.