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Code42 Copy File To Ticketing System v2

This Playbook is part of the Code42 Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.10.0 and later.

Downloads a file from Code42 and attaches it to a ticketing system. This playbook uses Jira out-of-the-box, but you can swap it with a different Ticketing system and achieve the same result. For example, to use ServiceNow, change the command jira-issue-upload-file to be servicenow-upload-file and use the id parameter for issueId and file_id for entryId.


This playbook uses the following sub-playbooks, integrations, and scripts.


This playbook does not use any sub-playbooks.


  • Jira V3
  • Code42


This playbook does not use any scripts.


  • code42-download-file
  • jira-issue-upload-file

Playbook Inputs#

NameDescriptionDefault ValueRequired
HashThe hash of the file to download from Code42 and attach to the ticketing system.Optional
IssueIdThe ID of the Ticket to upload the file to.Optional
FilenameThe name of the file to download/upload.Optional

Playbook Outputs#

There are no outputs for this playbook.

Playbook Image#

Code42 Suspicious Activity Action