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DLP - Get User Feedback

This Playbook is part of the Enterprise DLP by Palo Alto Networks Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.8.0 and later.

Get the user feedback on a blocked file, whether it is false or true positive and if an exemption is needed.

Dependencies#

This playbook uses the following sub-playbooks, integrations, and scripts.

Sub-playbooks#

DLP - Get User Feedback via Email

Integrations#

Palo_Alto_Networks_Enterprise_DLP

Scripts#

  • Set
  • SetAndHandleEmpty
  • DlpAskFeedback

Commands#

  • pan-dlp-get-report
  • setIncident
  • pan-dlp-exemption-eligible
  • pan-dlp-update-incident

Playbook Inputs#


NameDescriptionDefault ValueRequired
UserDisplayNameThe display name of the user.Optional
MessageAppChoose the application to communicate with the users.
Available options:
- Slack
- Microsoft Teams
Optional
SendMailInstanceThe name of the instance to be used when executing the "send-mail" command in the playbook. In case it will be empty, all available instances will be used (default).Optional
UserEmailThe user email address.Optional
DetectionsDetected violation snippets.Optional

Playbook Outputs#


PathDescriptionType
UserRequestedExemptionWhether the user requested exemption or not.unknown

Playbook Image#


DLP - Get User Feedback