DLP - Get User Feedback via Email
This Playbook is part of the Enterprise DLP by Palo Alto Networks Pack.#
Supported versions
Supported Cortex XSOAR versions: 6.8.0 and later.
Get the user feedback via email on a blocked file, whether it is false or true positive and if an exemption is needed.
Dependencies#
This playbook uses the following sub-playbooks, integrations, and scripts.
Sub-playbooks#
This playbook does not use any sub-playbooks.
Integrations#
Palo_Alto_Networks_Enterprise_DLP
Scripts#
SetAndHandleEmpty
Commands#
- setIncident
 - pan-dlp-update-incident
 
Playbook Inputs#
| Name | Description | Default Value | Required | 
|---|---|---|---|
| UserDisplayName | The display name of the user. | Optional | |
| data_profile_name | The name of the DLP data profile that detected the violation. | Optional | |
| file_name | The name of the file that triggered the incident. | Optional | |
| question_type | Whether to ask the user about the file content or about an exemption. | Optional | |
| SendMailInstance | The name of the instance to be used when executing the "send-mail" command in the playbook. In case it will be empty, all available instances will be used (default). | Optional | |
| UserEmail | The user email address. | Optional | |
| Snippets | The snippets of the violation. | Optional | 
Playbook Outputs#
| Path | Description | Type | 
|---|---|---|
| UserRequestedExemption | Whether the user requested exemption or not. | unknown | 
Playbook Image#
