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DLP - User Message App Check

This Playbook is part of the Enterprise DLP by Palo Alto Networks Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.8.0 and later.

Check if the given message app exists and is configured and retrieve the user details from it.


This playbook uses the following sub-playbooks, integrations, and scripts.


This playbook does not use any sub-playbooks.


  • SlackV3
  • Palo_Alto_Networks_Enterprise_DLP


  • IsIntegrationAvailable
  • Set


  • pan-dlp-update-incident
  • setIncident
  • slack-get-user-details

Playbook Inputs#

NameDescriptionDefault ValueRequired
UserEmailThe user email address that will be used through email communication in case both Slack and MS Teams are not enabled.Optional
UserDisplayNameThe display name of the user. Will be used in case MS Teams or Email are the message app.Optional
UserMessageAppThe communication method with the user.
Can be one of the following:

- Slack
- Microsoft Teams
- Email

If you choose to set "Email", it's also possible to set the relevant email integration instance with the "SendEmailInstance" input.

Playbook Outputs#

user_display_nameThe user display name.unknown
Slack.UserThe user name returned from Slack.unknown

Playbook Image#

DLP - User Message App Check