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Employee Offboarding - Gather User Information

This Playbook is part of the Employee Offboarding Pack.#

Gathers user information as part of the IT - Employee Offboarding playbook.


This playbook uses the following sub-playbooks, integrations, and scripts.


This playbook does not use any sub-playbooks.


  • Builtin


  • Set
  • GeneratePassword


  • gmail-get-user
  • servicenow-query-table
  • setIncident
  • ad-get-user
  • googleapps-get-devices-for-user
  • gmail-get-role
  • okta-search
  • duoadmin-get-devices-by-user
  • gmail-get-user-roles

Playbook Inputs#

NameDescriptionDefault ValueSourceRequired
UserManagerEmailThe email of the manager of the user you are offboarding.employeemanageremailincidentOptional
OffboardingUserEmailThe email address of the user that you are offboarding.employeeemailincidentRequired
DuoUsernameThe username, in Duo, of the user you are offboarding.--Optional
ServiceNowAssetsTableNameThe name of the "Assets" table in ServiceNow. This will be used to get the assets that belong to the user you are offboarding.alm_asset-Optional

Playbook Image#