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Mirror Jira Ticket

This Playbook is part of the Atlassian Jira Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.0.0 and later.

Mirror Jira Ticket is designed to serve as a sub-playbook, which enables ticket mirroring with Jira.


This playbook uses the following sub-playbooks, integrations, and scripts.


  • Field Polling - Generic


This playbook does not use any integrations.


This playbook does not use any scripts.


  • setIncident

Playbook Inputs#

NameDescriptionDefault ValueRequired
TicketIdJira Ticket ID to mirror.Optional
MirrorInstanceNameSet the mirror instance name to enable mirroring with Jira.Optional
MirrorDirectionSet the mirror direction, should be one of the following:
1. In
2. Out
3. Both
MirrorTagsSet tags for mirror comments and files to JiraOptional
FieldPollingSet the value to true or false to determine if the FieldPolling sub-playbook will be executed in the context of a parent playbook.
This is useful in cases when it is needed to wait for the Jira issue to be resolved in order to continue the parent playbook.
FieldPollingIntervalSet interval time for the polling to run
(In minutes)
Set the amount of time to poll the status of the ticket before declaring a timeout and resuming the playbook.
(In minutes)

Playbook Outputs#

There are no outputs for this playbook.

Playbook Image#

Mirror Jira Ticket