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ServiceNow CMDB Search

This Playbook is part of the ServiceNow Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.0.0 and later.

Subplaybook for finding CI records in ServiceNow CMDB.


This playbook uses the following sub-playbooks, integrations, and scripts.


This playbook does not use any sub-playbooks.


  • ServiceNow CMDB


  • ToTable
  • Exists


  • servicenow-cmdb-records-list
  • servicenow-cmdb-record-get-by-id

Playbook Inputs#

NameDescriptionDefault ValueRequired
SearchCIClassThe CMDB CI class to perform the search on (Defaults to cmdb_ci).cmdb_ciOptional
SearchQueryFieldThe CI field used to perform the query (Defaults to ip_address).ip_addressOptional
SearchQueryValueThe value used to perform the query.Required
BypassAddRecordValue to determine if the "add asset to CMDB" branch should be skipped in order to prevent direction to manual task. By default this is set to "false" but a "true" value will bypass.falseOptional

Playbook Outputs#

ServiceNowCMDB.RecordDiscovered CI recordsunknown
ServiceNowCMDB.RecordsA list of all the records that were found in the CMDB table.unknown

Playbook Image#

ServiceNow CMDB Search