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AssignToNextShift

This Script is part of the Shift Management - Assign to Next Shift Pack.#

Supported versions

Supported Cortex XSOAR versions: 6.0.0 and later.

Randomly assigns the incidents to users on call (requires shift management) and users on call. See for more information:
Cortex XSOAR 6.13
Cortex XSOAR 8 Cloud Cortex XSOAR 8.7 On-prem

Incident Ids should be passed in as a comma separated list.

Permissions#

This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.

Script Data#

NameDescription
Script Typepython3
Tags
Cortex XSOAR Version6.0.0

Inputs#

Argument NameDescription
incident_idThe Incident IDs to reassign, can be a comma separated list (e.g. 1,2,3,4)

Outputs#

There are no outputs for this script.

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