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Randomly assigns the active incidents to on-call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.

Script Data#

Script Typepython3
TagsShift Management, ooo
Cortex XSOAR Version5.0.0

Used In#

This script is used in the following playbooks and scripts. Assign Active Incidents to Next Shift V2


Argument NameDescription
incidentIdsA comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4.
listnameThe name of the out-of-office list. Default is "OOO List".


There are no outputs for this script.