AssignToNextShiftOOO
This Script is part of the Shift Management Pack.#
Randomly assigns the active incidents to on-call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.
Permissions#
This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.10/Cortex-XSOAR-Administrator-Guide/Automations
Script Data#
| Name | Description |
|---|---|
| Script Type | python3 |
| Tags | Shift Management, ooo |
| Cortex XSOAR Version | 5.0.0 |
Used In#
This script is used in the following playbooks and scripts. Assign Active Incidents to Next Shift V2
Inputs#
| Argument Name | Description |
|---|---|
| incidentIds | A comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4. |
| listname | The name of the out-of-office list. Default is "OOO List". |
Outputs#
There are no outputs for this script.