Shift Management Pack.#This Script is part of the
Randomly assigns the active incidents to on-call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.
This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-2/cortex-xsoar-admin/playbooks/automations.html
|Tags||Shift Management, ooo|
|Cortex XSOAR Version||5.0.0|
This script is used in the following playbooks and scripts. Assign Active Incidents to Next Shift V2
|incidentIds||A comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4.|
|listname||The name of the out-of-office list. Default is "OOO List".|
There are no outputs for this script.