Randomly assigns the active incidents to on-call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.
|Tags||Shift Management, ooo|
|Cortex XSOAR Version||5.0.0|
This script is used in the following playbooks and scripts. Assign Active Incidents to Next Shift V2
|incidentIds||A comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4.|
|listname||The name of the out-of-office list. Default is "OOO List".|
There are no outputs for this script.