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AssignToNextShiftOOO

This Script is part of the Shift Management Pack.#

Randomly assigns the active incidents to on-call analysts (requires shift management). This automation works with the other out-of-office automations to ensure only available analysts are assigned to the active incidents.

Permissions#


This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-2/cortex-xsoar-admin/playbooks/automations.html

Script Data#


NameDescription
Script Typepython3
TagsShift Management, ooo
Cortex XSOAR Version5.0.0

Used In#


This script is used in the following playbooks and scripts. Assign Active Incidents to Next Shift V2

Inputs#


Argument NameDescription
incidentIdsA comma-separated list of active incident IDs to assign to the next shift, for example, 1,2,3,4.
listnameThe name of the out-of-office list. Default is "OOO List".

Outputs#


There are no outputs for this script.