EWS O365

This Integration is part of the Microsoft Exchange Online Pack.#

Exchange Web Services (EWS) provides the functionality to enable client applications to communicate with the Exchange server. EWS provides access to much of the same data that is made available through Microsoft OfficeOutlook.

The EWS O365 integration implants EWS leading services. The integration allows getting information on emails and activities in a target mailbox, and some active operations on the mailbox such as deleting emails and attachments or moving emails from folder to folder.

The integration will use the UPN parameter (if given) as the target mailbox if it's different from the Email Address, otherwise, the Email Address is used.

EWS O365 Playbook#

Get Original Email - EWS
Process Email - EWS

Use Cases#

The EWS integration can be used for the following use cases.

Monitor a specific email account and create incidents from incoming emails to the defined folder.
Follow the instructions in the Fetched Incidents Data section.
Search for an email message across mailboxes and folders.
This can be achieved in the following ways:
1. Use the ews-search-mailbox command to search for all emails in a specific folder within the target mailbox.
  Use the query argument to narrow the search for emails sent from a specific account and more.
- This command retrieve the ItemID field for each email item listed in the results. The ItemID can be used in the ews-get-items command in order to get more information about the email item itself.
Get email attachment information.
Use the ews-get-attachment command to retrieve information on one attachment or all attachments of a message at once. It supports both file attachments and item attachments (e.g., email messages).
Delete email items from a mailbox.
First, make sure you obtain the email item ID. The item ID can be obtained with one of the integration’s search commands.
Use the ews-delete-items command to delete one or more items from the target mailbox in a single action.
A less common use case is to remove emails that were marked as malicious from a user’s mailbox.
You can delete the items permanently (hard delete), or delete the items (soft delete), so they can be recovered by running the ews-recover-messages command.

Configure EWS O365 on Cortex XSOAR#

Navigate to Settings > Integrations > Servers & Services.
Search for EWS O365.
Click Add instance to create and configure a new integration instance.
- Name: a textual name for the integration instance.
- ID / Application ID: ID recieved from https://oproxy.demisto.ninja/ms-ews-o365 app registration, or a self deployed Application ID.
- Token / Tenant ID: Token recieved from https://oproxy.demisto.ninja/ms-ews-o365 app registration, or a self deployed Application Tenant ID.
- Key / Application Secret: Key recieved from https://oproxy.demisto.ninja/ms-ews-o365 app registration, or a self deployed Application Secret.
- Email Address: Mailbox to run commands on, and to fetch incidents from. This argument can take various user accounts in your organization. Usually is used as phishing mailbox.
  Note: To use this functionality, your account must have impersonation rights or delegation for the account specified. For more information on impersonation rights see ‘Additional Information’ section below.
- Name of the folder from which to fetch incidents: Supports Exchange Folder ID and sub-folders e.g. Inbox/Phishing. Please note, if Exchange is configured with an international flavor Inbox will be named according to the configured language.
- Public Folder
- Access Type: Run the commands using Delegate or Impersonation access types.
- Mark fetched emails as read: Mark emails as read after fetching them.
- Use system proxy settings
- Trust any certificate (not secure)
- Timeout (in seconds) for HTTP requests to Exchange Server
- Use a self deployed Azure Application
Click Test to validate the URLs, token, and connection.

Authentication#

For more details about the authentication used in this integration, see Microsoft Integrations - Authentication.

Required Permissions for self deployed Azure Applications#

Office 365 Exchange Online#

full_access_as_app - To set this permission follow the Microsoft documentation. You can't manage the Office 365 Exchange Online app permissions via the Azure portal.

To limit the application's permissions to only specific mailboxes, follow the Microsoft documentation. Note that it may take about an hour for permissions changes to take effect.

Fetched Incidents Data#

The integration imports email messages from the destination folder in the target mailbox as incidents. If the message contains any attachments, they are uploaded to the War Room as files. If the attachment is an email, Cortex XSOAR fetches information about the attached email and downloads all of its attachments (if there are any) as files.

To use Fetch incidents, configure a new instance and select the Fetches incidents option in the instance settings.

IMPORTANT: The initial fetch interval is the previous 10 minutes. If no emails were fetched before from the destination folder- all emails from 10 minutes prior to the instance configuration and up to the current time will be fetched. You can configure the First fetch timestamp field to determine how much time back you want to fetch incidents. Notice that it might be required to set the Timeout field to a higher value. Pay special attention to the following fields in the instance settings:

Email Address – mailbox to fetch incidents from.
Name of the folder from which to fetch incidents – use this field to configure the destination folder from where emails should be fetched. The default is Inbox folder. Please note, if Exchange is configured with an international flavor Inbox will be named according to the configured language.

Commands#

You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook. After you successfully execute a command, a DBot message appears in the War Room with the command details.

Get the attachments of an item: ews-get-attachment
Delete the attachments of an item: ews-delete-attachment
Get a list of searchable mailboxes: ews-get-searchable-mailboxes
Move an item to a different folder: ews-move-item
Delete an item from a mailbox: ews-delete-items
Search a single mailbox: ews-search-mailbox
Get the contacts for a mailbox: ews-get-contacts
Get the out-of-office status for a mailbox: ews-get-out-of-office
Recover soft-deleted messages: ews-recover-messages
Create a folder: ews-create-folder
Mark an item as junk: ews-mark-item-as-junk
Search for folders: ews-find-folders
Get items of a folder: ews-get-items-from-folder
Get items: ews-get-items
Move an item to a different mailbox: ews-move-item-between-mailboxes
Get a folder: ews-get-folder
Expand a distribution list: ews-expand-group
Mark items as read: ews-mark-items-as-read
Send an email: send-mail
Retrieve item as eml: ews-get-items-as-eml
Reply to an email: reply-mail

1. Get the attachments of an item#

Retrieves the actual attachments from an item (email message). To get all attachments for a message, only specify the item-id argument.

Required Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-get-attachment

Input#

Argument Name	Description	Required
item-id	The ID of the email message for which to get the attachments.	Required
target-mailbox	The mailbox in which this attachment was found. If empty, the default mailbox is used. Otherwise, the user might require impersonation rights to this mailbox.	Optional
attachment-ids	The attachments ids to get. If none - all attachments will be retrieved from the message. Support multiple attachments with comma-separated value or array.	Optional

Context Output#

Path	Type	Description
EWS.Items.FileAttachments.attachmentId	string	The attachment ID. Used for file attachments only.
EWS.Items.FileAttachments.attachmentName	string	The attachment name. Used for file attachments only.
EWS.Items.FileAttachments.attachmentSHA256	string	The SHA256 hash of the attached file.
EWS.Items.FileAttachments.attachmentLastModifiedTime	date	The attachment last modified time. Used for file attachments only.
EWS.Items.ItemAttachments.datetimeCreated	date	The created time of the attached email.
EWS.Items.ItemAttachments.datetimeReceived	date	The received time of the attached email.
EWS.Items.ItemAttachments.datetimeSent	date	The sent time of the attached email.
EWS.Items.ItemAttachments.receivedBy	string	The received by address of the attached email.
EWS.Items.ItemAttachments.subject	string	The subject of the attached email.
EWS.Items.ItemAttachments.textBody	string	The body of the attached email (as text).
EWS.Items.ItemAttachments.headers	Unknown	The headers of the attached email.
EWS.Items.ItemAttachments.hasAttachments	boolean	Whether the attached email has attachments.
EWS.Items.ItemAttachments.itemId	string	The attached email item ID.
EWS.Items.ItemAttachments.toRecipients	Unknown	A list of recipient email addresses for the attached email.
EWS.Items.ItemAttachments.body	string	The body of the attached email (as HTML).
EWS.Items.ItemAttachments.attachmentSHA256	string	SHA256 hash of the attached email (as EML file).
EWS.Items.ItemAttachments.FileAttachments.attachmentSHA256	string	SHA256 hash of the attached files inside of the attached email.
EWS.Items.ItemAttachments.ItemAttachments.attachmentSHA256	string	SHA256 hash of the attached emails inside of the attached email.
EWS.Items.ItemAttachments.isRead	String	The read status of the attachment.

Command Example#

!ews-get-attachment item-id=BBFDShfdafFSDF3FADR3434DFASDFADAFDADFADFCJebinpkUAAAfxuiVAAA= target-mailbox=test@demistodev.onmicrosoft.com

Context Example#

{
    "EWS": {
        "Items": {
            "ItemAttachments": {
                "originalItemId": "BBFDShfdafFSDF3FADR3434DFASDFADAFDADFADFCJebinpkUAAAfxuiVAAA=", 
                "attachmentSize": 2956, 
                "receivedBy": "test@demistodev.onmicrosoft.com", 
                "size": 28852, 
                "author": "test2@demistodev.onmicrosoft.com", 
                "attachmentLastModifiedTime": "2019-08-11T15:01:30+00:00", 
                "subject": "Moving Email between mailboxes", 
                "body": "Some text inside", 
                "datetimeCreated": "2019-08-11T15:01:47Z", 
                "importance": "Normal", 
                "attachmentType": "ItemAttachment", 
                "toRecipients": [
                    "test@demistodev.onmicrosoft.com"
                ], 
                "mailbox": "test@demistodev.onmicrosoft.com", 
                "isRead": false, 
                "attachmentIsInline": false, 
                "datetimeSent": "2019-08-07T12:50:19Z", 
                "lastModifiedTime": "2019-08-11T15:01:30Z", 
                "sender": "test2@demistodev.onmicrosoft.com", 
                "attachmentName": "Moving Email between mailboxes", 
                "datetimeReceived": "2019-08-07T12:50:20Z", 
                "attachmentSHA256": "119e27b28dc81bdfd4f498d44bd7a6d553a74ee03bdc83e6255a53", 
                "hasAttachments": false, 
                "headers": [
                    {
                        "name": "Subject", 
                        "value": "Moving Email between mailboxes"
                    }
        ...
                ], 
                "attachmentId": "BBFDShfdafFSDF3FADR3434DFASDFADAFDADFADFCJebinpkUAAAfxuiVAAABEgAQAOpEfpzDB4dFkZ+/K4XSj44=", 
                "messageId": "message_id"
            }
        }
    }

2. Delete the attachments of an item#

Deletes the attachments of an item (email message).

Required Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-delete-attachment

Input#

Argument Name	Description	Required
item-id	The ID of the email message for which to delete attachments.	Required
target-mailbox	The mailbox in which this attachment was found. If empty, the default mailbox is used. Otherwise, the user might require impersonation rights to this mailbox.	Optional
attachment-ids	A CSV list (or array) of attachment IDs to delete. If empty, all attachments will be deleted from the message.	Optional

Context Output#

Path	Type	Description
EWS.Items.FileAttachments.attachmentId	string	The ID of the deleted attachment, in case of file attachment.
EWS.Items.ItemAttachments.attachmentId	string	The ID of the deleted attachment, in case of other attachment (for example, "email").
EWS.Items.FileAttachments.action	string	The deletion action in case of file attachment. This is a constant value: 'deleted'.
EWS.Items.ItemAttachments.action	string	The deletion action in case of other attachment (for example, "email"). This is a constant value: 'deleted'.

Command Example#

!ews-delete-attachment item-id=AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAA= target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	attachmentId
deleted	AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAABEgAQAIUht2vrOdErec33=

Context Example#

{
    "EWS": {
        "Items": {
            "FileAttachments": {
                "action": "deleted",
                "attachmentId": "AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAABEgAQAIUht2vrOdErec33="
            }
        }
    }
}

3. Get a list of searchable mailboxes#

Returns a list of searchable mailboxes.

When using UPN parameter, the command ews-get-searchable-mailboxes would work after assigning RBAC roles requested in the management role header as explained [https://learn.microsoft.com/en-us/Exchange/policy-and-compliance/ediscovery/assign-permissions?redirectedfrom=MSDN&view=exchserver-2019].

Required Permissions#

Requires eDiscovery permissions to the Exchange Server. For more information see the Microsoft documentation.

Base Command#

ews-get-searchable-mailboxes

Input#

There are no input arguments for this command.

Context Output#

Path	Type	Description
EWS.Mailboxes.mailbox	string	Addresses of the searchable mailboxes.
EWS.Mailboxes.mailboxId	string	IDs of the searchable mailboxes.
EWS.Mailboxes.displayName	string	The email display name.
EWS.Mailboxes.isExternal	boolean	Whether the mailbox is external.
EWS.Mailboxes.externalEmailAddress	string	The external email address.

Command Example#

!ews-get-searchable-mailboxes

Human Readable Output#

displayName	isExternal	mailbox	mailboxId
test	false	test@demistodev.onmicrosoft.com	/o=Exchange*/ou=Exchange Administrative Group ()/cn=/cn=-

Context Example#

{
    "EWS": {
        "Mailboxes": [
            {
                "mailbox": "test@demistodev.onmicrosoft.com", 
                "displayName": "test", 
                "mailboxId": "/o=Exchange***/ou=Exchange Administrative Group ()/cn=**/cn=**-**", 
                "isExternal": "false"
            }
            ...
        ]
    }
}

4. Move an item to a different folder#

Move an item to a different folder in the mailbox.

Required Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-move-item

Input#

Argument Name	Description	Required
item-id	The ID of the item to move.	Required
target-folder-path	The path to the folder to which to move the item. Complex paths are supported, for example, "Inbox\Phishing".	Required
target-mailbox	The mailbox on which to run the command.	Optional
is-public	Whether the target folder is a public folder.	Optional

Context Output#

Path	Type	Description
EWS.Items.newItemID	string	The item ID after the move.
EWS.Items.messageID	string	The item message ID.
EWS.Items.itemId	string	The original item ID.
EWS.Items.action	string	The action taken. The value will be "moved".

Command Example#

!ews-move-item item-id=VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA= target-folder-path=Moving target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	itemId	messageId	newItemId
moved	VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA		AAVAAAVN2NkLThmZjdmNTZjNTMxFFFFJTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVfafainpkUAAAfxxd+AAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "moved", 
            "itemId": "VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA", 
            "newItemId": "AAVAAAVN2NkLThmZjdmNTZjNTMxFFFFJTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVfafainpkUAAAfxxd+AAA=", 
            "messageId": "<message_id>"
        }
    }
}

5. Delete an item from a mailbox#

Delete items from mailbox.

Required Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-delete-items

Input#

Argument Name	Description	Required
item-ids	The item IDs to delete.	Required
delete-type	Deletion type. Can be "trash", "soft", or "hard".	Required
target-mailbox	The mailbox on which to run the command.	Optional

Context Output#

Path	Type	Description
EWS.Items.itemId	string	The deleted item ID.
EWS.Items.messageId	string	The deleted message ID.
EWS.Items.action	string	The deletion action. Can be 'trash-deleted', 'soft-deleted', or 'hard-deleted'.

Command Example#

!ews-delete-items item-ids=VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA= delete-type=soft target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	itemId	messageId
soft-deleted	VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "soft-deleted", 
            "itemId": "VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA=", 
            "messageId": "messaage_id"
        }
    }
}

6. Search a single mailbox#

Searches for items in the specified mailbox. Specific permissions are needed for this operation to search in a target mailbox other than the default.

Required Permissions#

Impersonation rights required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-search-mailbox

Input#

Argument Name	Description	Required
query	The search query string. For more information about the query syntax, see the Microsoft documentation.	Optional
folder-path	The folder path in which to search. If empty, searches all the folders in the mailbox.	Optional
limit	Maximum number of results to return.	Optional
target-mailbox	The mailbox on which to apply the search.	Optional
is-public	Whether the folder is a Public Folder?	Optional
message-id	The message ID of the email. This will be ignored if a query argument is provided.	Optional

Context Output#

Path	Type	Description
EWS.Items.itemId	string	The email item ID.
EWS.Items.hasAttachments	boolean	Whether the email has attachments.
EWS.Items.datetimeReceived	date	Received time of the email.
EWS.Items.datetimeSent	date	Sent time of the email.
EWS.Items.headers	Unknown	Email headers (list).
EWS.Items.sender	string	Sender email address of the email.
EWS.Items.subject	string	Subject of the email.
EWS.Items.textBody	string	Body of the email (as text).
EWS.Items.size	number	Email size.
EWS.Items.toRecipients	Unknown	List of email recipients addresses.
EWS.Items.receivedBy	Unknown	Email received by address.
EWS.Items.messageId	string	Email message ID.
EWS.Items.body	string	Body of the email (as HTML).
EWS.Items.FileAttachments.attachmentId	unknown	Attachment ID of the file attachment.
EWS.Items.ItemAttachments.attachmentId	unknown	Attachment ID of the item attachment.
EWS.Items.FileAttachments.attachmentName	unknown	Attachment name of the file attachment.
EWS.Items.ItemAttachments.attachmentName	unknown	Attachment name of the item attachment.
EWS.Items.isRead	String	The read status of the email.

Command Example#

!ews-search-mailbox query="subject:"Get Attachment Email" target-mailbox=test@demistodev.onmicrosoft.com limit=1

Human Readable Output#

sender	subject	hasAttachments	datetimeReceived	receivedBy	author	toRecipients
test2@demistodev.onmicrosoft.com	Get Attachment Email	true	2019-08-11T10:57:37Z	test@demistodev.onmicrosoft.com	test2@demistodev.onmicrosoft.com	test@demistodev.onmicrosoft.com

Context Example#

{
    "EWS": {
        "Items": {
            "body": "<html>\r\n<head>\r\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\r\n<style type=\"text/css\" style=\"display:none;\"></style>\r\n</head>\r\n<body dir=\"ltr\">\r\n<div id=\"divtagrapper\" style=\"font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;\" dir=\"ltr\">\r\n<p style=\"margin-top:0;margin-bottom:0\">Some text inside email</p>\r\n</div>\r\n</body>\r\n</html>\r\n", 
            "itemId": "AAMkADQ0NmFFijer3FFmNTZjNTMxNwBGAAAAAAFSAAfxw+jAAA=", 
            "toRecipients": [
                "test@demistodev.onmicrosoft.com"
            ], 
            "datetimeCreated": "2019-08-11T10:57:37Z", 
            "datetimeReceived": "2019-08-11T10:57:37Z", 
            "author": "test2@demistodev.onmicrosoft.com", 
            "hasAttachments": true, 
            "size": 30455, 
            "subject": "Get Attachment Email", 
            "FileAttachments": [
                {
                    "attachmentName": "atta1.rtf", 
                    "attachmentSHA256": "csfd81097bc049fbcff6e637ade0407a00308bfdfa339e31a44a1c4e98f28ce36e4f", 
                    "attachmentType": "FileAttachment", 
                    "attachmentSize": 555, 
                    "attachmentId": "AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAfxw+jAAABEgAQAEyq1TB2nKBLpKUiFUJ5Geg=", 
                    "attachmentIsInline": false, 
                    "attachmentLastModifiedTime": "2019-08-11T11:06:02+00:00", 
                    "attachmentContentLocation": null, 
                    "attachmentContentType": "text/rtf", 
                    "originalItemId": "AAMkADQ0NmFFijer3FFmNTZjNTMxNwBGAAAAAAFSAAfxw+jAAA=", 
                    "attachmentContentId": null
                }
            ], 
            "headers": [
                {
                    "name": "Subject", 
                    "value": "Get Attachment Email"
                }, 
                ...
            ], 
            "isRead": true, 
            "messageId": "<mesage_id>", 
            "receivedBy": "test@demistodev.onmicrosoft.com", 
            "datetimeSent": "2019-08-11T10:57:36Z", 
            "lastModifiedTime": "2019-08-11T11:13:59Z", 
            "mailbox": "test@demistodev.onmicrosoft.com", 
            "importance": "Normal", 
            "textBody": "Some text inside email\r\n", 
            "sender": "test2@demistodev.onmicrosoft.com"
        }
    }
}

7. Get the contacts for a mailbox#

Retrieves contacts for a specified mailbox.

Required Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-get-contacts

Input#

Argument Name	Description	Required
target-mailbox	The mailbox for which to retrieve the contacts.	Optional
limit	Maximum number of results to return.	Optional

Context Output#

Path	Type	Description
Account.Email.EwsContacts.displayName	Unknown	The contact name.
Account.Email.EwsContacts.lastModifiedTime	Unknown	The time that the contact was last modified.
Account.Email.EwsContacts.emailAddresses	Unknown	Phone numbers of the contact.
Account.Email.EwsContacts.physicalAddresses	Unknown	Physical addresses of the contact.
Account.Email.EwsContacts.phoneNumbers.phoneNumber	Unknown	Email addresses of the contact.

Command Example#

!ews-get-contacts limit="1"

Human Readable Output#

changekey	culture	datetimeCreated	datetimeReceived	datetimeSent	displayName	emailAddresses	fileAs	fileAsMapping	givenName	id	importance	itemClass	lastModifiedName	lastModifiedTime	postalAddressIndex	sensitivity	subject	uniqueBody	webClientReadFormQueryString
EABYACAADcsxRwRjq/zTrN6vWSzKAK1Dl3N	en-US	2019-08-05T12:35:36Z	2019-08-05T12:35:36Z	2019-08-05T12:35:36Z	Contact Name	some@dev.microsoft.com	Contact Name	LastCommaFirst	Contact Name	AHSNNK3NQNcasnc3SAS/zTrN6vWSzK4OWAAAAAAEOAADrxRwRjq/zTrNFSsfsfVWAAK1KsF3AAA=	Normal	IPM.Contact	John Smith	2019-08-05T12:35:36Z	None	Normal	Contact Name		https://outlook.office365.com/owa/?ItemID=***

Context Example#

{
    "Account.Email": [
        {
            "itemClass": "IPM.Contact", 
            "lastModifiedName": "John Smith", 
            "displayName": "Contact Name", 
            "datetimeCreated": "2019-08-05T12:35:36Z", 
            "datetimeReceived": "2019-08-05T12:35:36Z", 
            "fileAsMapping": "LastCommaFirst", 
            "importance": "Normal", 
            "sensitivity": "Normal", 
            "postalAddressIndex": "None", 
            "webClientReadFormQueryString": "https://outlook.office365.com/owa/?ItemID=***", 
            "uniqueBody": "<html><body></body></html>", 
            "fileAs": "Contact Name", 
            "culture": "en-US", 
            "changekey": "EABYACAADcsxRwRjq/zTrN6vWSzKAK1Dl3N", 
            "lastModifiedTime": "2019-08-05T12:35:36Z", 
            "datetimeSent": "2019-08-05T12:35:36Z", 
            "emailAddresses": [
                "some@dev.microsoft.com"
            ], 
            "givenName": "Contact Name", 
            "id": "AHSNNK3NQNcasnc3SAS/zTrN6vWSzK4OWAAAAAAEOAADrxRwRjq/zTrNFSsfsfVWAAK1KsF3AAA=", 
            "subject": "Contact Name"
        }
    ]
}

8. Get the out-of-office status for a mailbox#

Retrieves the out-of-office status for a specified mailbox.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part the ApplicationImpersonation role.

Base Command#

ews-get-out-of-office

Input#

Argument Name	Description	Required
target-mailbox	The mailbox for which to get the out-of-office status.	Required

Context Output#

Path	Type	Description
Account.Email.OutOfOffice.state	Unknown	Out-of-office state. The result can be: "Enabled", "Scheduled", or "Disabled".
Account.Email.OutOfOffice.externalAudience	Unknown	Out-of-office external audience. Can be "None", "Known", or "All".
Account.Email.OutOfOffice.start	Unknown	Out-of-office start date.
Account.Email.OutOfOffice.end	Unknown	Out-of-office end date.
Account.Email.OutOfOffice.internalReply	Unknown	Out-of-office internal reply.
Account.Email.OutOfOffice.externalReply	Unknown	Out-of-office external reply.
Account.Email.OutOfOffice.mailbox	Unknown	Out-of-office mailbox.

Command Example#

!ews-get-out-of-office target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

end	externalAudience	mailbox	start	state
2019-08-12T13:00:00Z	All	test@demistodev.onmicrosoft.com	2019-08-11T13:00:00Z	Disabled

Context Example#

{
    "Account": {
        "Email": {
            "OutOfOffice": {
                "start": "2019-08-11T13:00:00Z", 
                "state": "Disabled", 
                "mailbox": "test@demistodev.onmicrosoft.com", 
                "end": "2019-08-12T13:00:00Z", 
                "externalAudience": "All"
            }
        }
    }
}

9. Recover soft-deleted messages#

Recovers messages that were soft-deleted.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-recover-messages

Input#

Argument Name	Description	Required
message-ids	A CSV list of message IDs. Run the py-ews-delete-items command to retrieve the message IDs	Required
target-folder-path	The folder path to recover the messages to.	Required
target-mailbox	The mailbox in which the messages found. If empty, will use the default mailbox. If you specify a different mailbox, you might need impersonation rights to the mailbox.	Optional
is-public	Whether the target folder is a Public Folder.	Optional

Context Output#

Path	Type	Description
EWS.Items.itemId	Unknown	The item ID of the recovered item.
EWS.Items.messageId	Unknown	The message ID of the recovered item.
EWS.Items.action	Unknown	The action taken on the item. The value will be 'recovered'.

Command Example#

!ews-recover-messages message-ids=<DFVDFmvsCSCS.com> target-folder-path=Moving target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	itemId	messageId
recovered	AAVCSVS1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed33wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVyFtlscfxxd/AAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "recovered", 
            "itemId": "AAVCSVS1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed33wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVyFtlscfxxd/AAA=", 
            "messageId": "<DFVDFmvsCSCS.com>"
        }
    }
}

10. Create a folder#

Creates a new folder in a specified mailbox.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-create-folder

Input#

Argument Name	Description	Required
new-folder-name	The name of the new folder.	Required
folder-path	Path to locate the new folder. Exchange folder ID is also supported.	Required
target-mailbox	The mailbox in which to create the folder.	Optional

Context Output#

There is no context output for this command.

Command Example#

!ews-create-folder folder-path=Inbox new-folder-name="Created Folder" target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

Folder Inbox\Created Folder created successfully

11. Mark an item as junk#

Marks an item as junk. This is commonly used to block an email address. For more information, see the Microsoft documentation.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-mark-item-as-junk

Input#

Argument Name	Description	Required
item-id	The item ID to mark as junk.	Required
move-items	Whether to move the item from the original folder to the junk folder.	Optional
target-mailbox	If empty, will use the default mailbox. If you specify a different mailbox, you might need impersonation rights to the mailbox.	Optional

Context Output#

There is no context output for this command.

Command Example#

!ews-mark-item-as-junk item-id=AAMkcSQ0NmFkOhmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUcsBJebinpkUAAAAAAEMASFDkUAAAfxuiSAAA= move-items=yes target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	itemId
marked-as-junk	AAMkcSQ0NmFkOhmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUcsBJebinpkUAAAAAAEMASFDkUAAAfxuiSAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "marked-as-junk", 
            "itemId": "AAMkcSQ0NmFkOhmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUcsBJebinpkUAAAAAAEMASFDkUAAAfxuiSAAA="
        }
    }
}

12. Search for folders#

Retrieves information for the folders of the specified mailbox. Only folders with read permissions will be returned. Your visual folders on the mailbox, such as "Inbox", are under the folder "Top of Information Store".

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-find-folders

Input#

Argument Name	Description	Required
target-mailbox	The mailbox on which to apply the command.	Optional
is-public	Whether to find Public Folders.	Optional

Context Output#

Path	Type	Description
EWS.Folders.name	string	Folder name.
EWS.Folders.id	string	Folder ID.
EWS.Folders.totalCount	Unknown	Number of items in the folder.
EWS.Folders.unreadCount	number	Number of unread items in the folder.
EWS.Folders.changeKey	number	Folder change key.
EWS.Folders.childrenFolderCount	number	Number of sub-folders.

Command Example#

!ews-find-folders target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

root
├── AllContacts
├── AllItems
├── Common Views
├── Deferred Action
├── ExchangeSyncData
├── Favorites
├── Freebusy Data
├── Location
├── MailboxAssociations
├── My Contacts
├── MyContactsExtended
├── People I Know
├── PeopleConnect
├── Recoverable Items
│ ├── Calendar Logging
│ ├── Deletions
│ ── Purges
│ └── Versions
├── Reminders
├── Schedule
├── Sharing
├── Shortcuts
├── Spooler Queue
├── System
├── To-Do Search
├── Top of Information Store
│ ├── Calendar
│ ├── Contacts
│ │ ├── GAL Contacts
│ │ ├── Recipient Cache
│ ├── Conversation Action Settings
│ ├── Deleted Items
│ │ └── Create1
│ ├── Drafts
│ ├── Inbox
...

Context Example#

{
    "EWS": {
        "Folders": [    
            {
                "unreadCount": 1, 
                "name": "Inbox", 
                "childrenFolderCount": 1, 
                "totalCount": 44, 
                "changeKey": "**********fefsduQi0", 
                "id": "*******VyFtlFDSAFDSFDAAA="
            }
            ...
        ]
    }
}

13. Get items of a folder#

Retrieves items from a specified folder in a mailbox. The items are ordered by the item created time, most recent is first.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-get-items-from-folder

Input#

Argument Name	Description	Required
folder-path	The folder path from which to get the items.	Required
limit	Maximum number of items to return.	Optional
target-mailbox	The mailbox on which to apply the command.	Optional
is-public	Whether the folder is a Public Folder. Default is 'False'.	Optional
get-internal-items	If the email item contains another email as an attachment (EML or MSG file), whether to retrieve the EML/MSG file attachment. Can be "yes" or "no". Default is "no".	Optional

Context Output#

Path	Type	Description
EWS.Items.itemId	string	The item ID of the email.
EWS.Items.hasAttachments	boolean	Whether the email has attachments.
EWS.Items.datetimeReceived	date	Received time of the email.
EWS.Items.datetimeSent	date	Sent time of the email.
EWS.Items.headers	Unknown	Email headers (list).
EWS.Items.sender	string	Sender mail address of the email.
EWS.Items.subject	string	Subject of the email.
EWS.Items.textBody	string	Body of the email (as text).
EWS.Items.size	number	Email size.
EWS.Items.toRecipients	Unknown	Email recipients addresses (list).
EWS.Items.receivedBy	Unknown	Received by address of the email.
EWS.Items.messageId	string	Email message ID.
EWS.Items.body	string	Body of the email (as HTML).
EWS.Items.FileAttachments.attachmentId	unknown	Attachment ID of file attachment.
EWS.Items.ItemAttachments.attachmentId	unknown	Attachment ID of the item attachment.
EWS.Items.FileAttachments.attachmentName	unknown	Attachment name of the file attachment.
EWS.Items.ItemAttachments.attachmentName	unknown	Attachment name of the item attachment.
EWS.Items.isRead	String	The read status of the email.
EWS.Items.categories	String	Categories of the email.

Command Example#

!ews-get-items-from-folder folder-path=Test target-mailbox=test@demistodev.onmicrosoft.com limit=1

Human Readable Output#

sender	subject	hasAttachments	datetimeReceived	receivedBy	author	toRecipients	itemId
test2@demistodev.onmicrosoft.com	Get Attachment Email	true	2019-08-11T10:57:37Z	test@demistodev.onmicrosoft.com	test2@demistodev.onmicrosoft.com	test@demistodev.onmicrosoft.com	AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "body": "<html>\r\n<head>\r\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\r\n<style type=\"text/css\" style=\"display:none;\"></style>\r\n</head>\r\n<body dir=\"ltr\">\r\n<div id=\"divtagdefaultwrapper\" style=\"font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;\" dir=\"ltr\">\r\n<p style=\"margin-top:0;margin-bottom:0\">Some text inside email</p>\r\n</div>\r\n</body>\r\n</html>\r\n", 
            "itemId": "AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=", 
            "toRecipients": [
                "test@demistodev.onmicrosoft.com"
            ], 
            "datetimeCreated": "2019-08-11T10:57:37Z", 
            "datetimeReceived": "2019-08-11T10:57:37Z", 
            "author": "test2@demistodev.onmicrosoft.com", 
            "hasAttachments": true, 
            "size": 21435, 
            "subject": "Get Attachment Email", 
            "FileAttachments": [
                {
                    "attachmentName": "atta1.rtf", 
                    "attachmentSHA256": "cd81097bcvdiojf3407a00308b48039e31a44a1c4fdnfkdknce36e4f", 
                    "attachmentType": "FileAttachment", 
                    "attachmentSize": 535, 
                    "attachmentId": "AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAABEgAQAEyq1TB2nKBLpKUiFUJ5Geg=", 
                    "attachmentIsInline": false, 
                    "attachmentLastModifiedTime": "2019-08-11T11:06:02+00:00", 
                    "attachmentContentLocation": null, 
                    "attachmentContentType": "text/rtf", 
                    "originalItemId": "AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=", 
                    "attachmentContentId": null
                }
            ], 
            "headers": [
                {
                    "name": "Subject", 
                    "value": "Get Attachment Email"
                },
                ...
                            ], 
            "isRead": true, 
            "messageId": "<message_id>", 
            "receivedBy": "test@demistodev.onmicrosoft.com", 
            "datetimeSent": "2019-08-11T10:57:36Z", 
            "lastModifiedTime": "2019-08-11T11:13:59Z", 
            "mailbox": "test@demistodev.onmicrosoft.com", 
            "importance": "Normal", 
            "textBody": "Some text inside email\r\n", 
            "sender": "test2@demistodev.onmicrosoft.com"
        }
    }
}

14. Get items#

Retrieves items by item ID.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-get-items

Input#

Argument Name	Description	Required
item-ids	A CSV list of item IDs.	Required
target-mailbox	The mailbox on which to run the command on.	Optional

Context Output#

Path	Type	Description
EWS.Items.itemId	string	The email item ID.
EWS.Items.hasAttachments	boolean	Whether the email has attachments.
EWS.Items.datetimeReceived	date	Received time of the email.
EWS.Items.datetimeSent	date	Sent time of the email.
EWS.Items.headers	Unknown	Email headers (list).
EWS.Items.sender	string	Sender mail address of the email.
EWS.Items.subject	string	Subject of the email.
EWS.Items.textBody	string	Body of the email (as text).
EWS.Items.size	number	Email size.
EWS.Items.toRecipients	Unknown	Email recipients addresses (list).
EWS.Items.receivedBy	Unknown	Received by address of the email.
EWS.Items.messageId	string	Email message ID.
EWS.Items.body	string	Body of the email (as HTML).
EWS.Items.FileAttachments.attachmentId	unknown	Attachment ID of the file attachment.
EWS.Items.ItemAttachments.attachmentId	unknown	Attachment ID of the item attachment.
EWS.Items.FileAttachments.attachmentName	unknown	Attachment name of the file attachment.
EWS.Items.ItemAttachments.attachmentName	unknown	Attachment name of the item attachment.
EWS.Items.isRead	String	The read status of the email.
EWS.Items.categories	String	Categories of the email.
Email.CC	String	Email addresses CC'ed to the email.
Email.BCC	String	Email addresses BCC'ed to the email.
Email.To	String	The recipient of the email.
Email.From	String	The sender of the email.
Email.Subject	String	The subject of the email.
Email.Text	String	The plain-text version of the email.
Email.HTML	String	The HTML version of the email.
Email.HeadersMap	String	The headers of the email.

Command Example#

!ews-get-items item-ids=AAMkADQ0NmFkODFkLWQ4MDEtNDFDFZjNTMxNwBGAAAAAAA4kxhFFAfxw+jAAA= target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

Identical outputs to ews-get-items-from-folder command.

15. Move an item to a different mailbox#

Moves an item from one mailbox to a different mailbox.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-move-item-between-mailboxes

Input#

Argument Name	Description	Required
item-id	The item ID to move.	Required
destination-folder-path	The folder in the destination mailbox to which to move the item. You can specify a complex path, for example, "Inbox\Phishing".	Required
destination-mailbox	The mailbox to which to move the item.	Required
source-mailbox	The mailbox from which to move the item (conventionally called the "target-mailbox", the target mailbox on which to run the command).	Optional
is-public	Whether the destination folder is a Public Folder. Default is "False".	Optional

Context Output#

Path	Type	Description
EWS.Items.movedToMailbox	string	The mailbox to which the item was moved.
EWS.Items.movedToFolder	string	The folder to which the item was moved.
EWS.Items.action	string	The action taken on the item. The value will be "moved".

Command Example#

!ews-move-item-between-mailboxes item-id=AAMkAGY3OTQyMzMzLWYxNjktNDE0My05NFSFSyNzBkNABGAAAAAACYCKjWAjq/zTrN6vWSzK4OWAAK2ISFSA= destination-folder-path=Moving destination-mailbox=test@demistodev.onmicrosoft.com source-mailbox=test2@demistodev.onmicrosoft.com

Human Readable Output#

Item was moved successfully.

Context Example#

{
    "EWS": {
        "Items": {
            "movedToMailbox": "test@demistodev.onmicrosoft.com", 
            "movedToFolder": "Moving"
        }
    }
}

16. Get a folder#

Retrieves a single folder.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-get-folder

Input#

Argument Name	Description	Required
target-mailbox	The mailbox on which to apply the search.	Optional
folder-path	The path of the folder to retrieve. If empty, will retrieve the folder "AllItems".	Optional
is-public	Whether the folder is a Public Folder. Default is "False".	Optional

Context Output#

Path	Type	Description
EWS.Folders.id	string	Folder ID.
EWS.Folders.name	string	Folder name.
EWS.Folders.changeKey	string	Folder change key.
EWS.Folders.totalCount	number	Total number of emails in the folder.
EWS.Folders.childrenFolderCount	number	Number of sub-folders.
EWS.Folders.unreadCount	number	Number of unread emails in the folder.

Command Example#

!ews-get-folder folder-path=demistoEmail target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

changeKey	childrenFolderCount	id	name	totalCount	unreadCount
***yFtCdJSH	0	AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NlsjflsjfSF=	demistoEmail	1	0

Context Example#

{
    "EWS": {
        "Folders": {
            "unreadCount": 0, 
            "name": "demistoEmail", 
            "childrenFolderCount": 0, 
            "totalCount": 1, 
            "changeKey": "***yFtCdJSH", 
            "id": "AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NlsjflsjfSF="
        }
    }
}

17. Expand a distribution list#

Expands a distribution list to display all members. By default, expands only the first layer of the distribution list. If recursive-expansion is "True", the command expands nested distribution lists and returns all members.

Required Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-expand-group

Input#

Argument Name	Description	Required
email-address	Email address of the group to expand.	Required
recursive-expansion	Whether to enable recursive expansion. Default is "False".	Optional

Context Output#

There is no context output for this command.

Command Example#

!ews-expand-group email-address="TestPublic" recursive-expansion="False"

Human Readable Output#

displayName	mailbox	mailboxType
John Wick	john@wick.com	Mailbox

Context Example#

{
    "EWS.ExpandGroup": {
        "name": "TestPublic", 
        "members": [
            {
                "mailboxType": "Mailbox", 
                "displayName": "John Wick", 
                "mailbox": "john@wick.com"
            }
        ]
    }
}

18. Mark items as read#

Marks items as read or unread.

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

ews-mark-items-as-read

Input#

Argument Name	Description	Required
item-ids	A CSV list of item IDs.	Required
operation	How to mark the item. Can be "read" or "unread". Default is "read".	Optional
target-mailbox	The mailbox on which to run the command. If empty, the command will be applied on the default mailbox.	Optional

Context Output#

Path	Type	Description
EWS.Items.action	String	The action that was performed on the item.
EWS.Items.itemId	String	The ID of the item.
EWS.Items.messageId	String	The message ID of the item.

Command Example#

!ews-mark-items-as-read item-ids=AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA= operation=read target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	itemId	messageId
marked-as-read	AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "marked-as-read", 
            "itemId": "AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA= ", 
            "messageId": "message_id"
        }
    }
}

19. Send an email#

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

send-mail

Input#

Argument Name	Description	Required
to	Email addresses for the 'To' field. Supports comma-separated values	Optional
cc	Email addresses for the 'Cc' field. Supports comma-separated values	Optional
bcc	Email addresses for the 'Bcc' field. Supports comma-separated values	Optional
subject	Subject for the email to be sent	Optional
body	The contents (body) of the email to be sent in plain text	Optional
htmlBody	The contents (body) of the email to be sent in HTML format	Optional
attachIDs	A comma-separated list of IDs of war room entries that contains the files that should be attached to the email	Optional
attachNames	A comma-separated list to rename file-names of corresponding attachments IDs. (e.g. rename first two files - attachNames=file_name1,file_name2. rename first and third file - attachNames=file_name1,,file_name3)	Optional
attachCIDs	A comma-separated list of CIDs to embed attachments inside the email itself	Optional
transientFile	Desired name for attached file. Multiple files are supported as comma-separated list. (e.g. transientFile="t1.txt,temp.txt,t3.txt" transientFileContent="test 2,temporary file content,third file content" transientFileCID="t1.txt@xxx.yyy,t2.txt@xxx.zzz")	Optional
transientFileContent	Content for attached file. Multiple files are supported as comma-separated list. (e.g. transientFile="t1.txt,temp.txt,t3.txt" transientFileContent="test 2,temporary file content,third file content" transientFileCID="t1.txt@xxx.yyy,t2.txt@xxx.zzz")	Optional
transientFileCID	CID for attached file if we want it inline. Multiple files are supported as comma-separated list. (e.g. transientFile="t1.txt,temp.txt,t3.txt" transientFileContent="test 2,temporary file content,third file content" transientFileCID="t1.txt@xxx.yyy,t2.txt@xxx.zzz")	Optional
templateParams	Replace {varname} variables with values from this argument. Expected values are in the form of a JSON document like {"varname": {"value": "some value", "key": "context key"}}. Each var name can either be provided with the value or a context key to retrieve the value from. Note that only context data is accessible for this argument, while incident fields are not.	Optional
additionalHeader	A comma-separated list list of additional headers in the format: headerName=headerValue. For example: "headerName1=headerValue1,headerName2=headerValue2".	Optional
raw_message	Raw email message to send. If provided, all other arguments, but to, cc and bcc, will be ignored.	Optional
from_address	The email address from which to reply.	Optional
replyTo	Email addresses that need to be used to reply to the message. Supports comma-separated values.	Optional
importance	Sets the importance/Priority of the email. Default value is Normal.	Optional

Context Output#

There is no context output for this command.

Command Example#

!send-mail to=demisto@demisto.onmicrosoft.com subject=some_subject body=some_text attachIDs=110@457,116@457 htmlBody="<html><body>Hello <b>World</b></body></html>" additionalHeader="some_header_name=some_header_value" transientFile=some_file.txt transientFileContent="Some file content"

Human Readable Output#

Mail sent successfully

20. ews-get-items-as-eml#

Retrieves items by item ID and uploads its content as an EML file.

Base Command#

ews-get-items-as-eml

Input#

Argument Name	Description	Required
item-id	The item ID of item to upload as and EML file.	Required
target-mailbox	The mailbox in which this email was found. If empty, the default mailbox is used. Otherwise the user might require impersonation rights to this mailbox.	Optional

Context Output#

Path	Type	Description
File.Size	String	The size of the file.
File.SHA1	String	The SHA1 hash of the file.
File.SHA256	String	The SHA256 hash of the file.
File.SHA512	String	The SHA512 hash of the file.
File.Name	String	The name of the file.
File.SSDeep	String	The SSDeep hash of the file.
File.EntryID	String	EntryID of the file
File.Info	String	Information about the file.
File.Type	String	The file type.
File.MD5	String	The MD5 hash of the file.
File.Extension	String	The extension of the file.

21. reply-mail#

Required Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Base Command#

reply-mail

Input#

Argument Name	Description	Required
inReplyTo	ID of the item to reply to.	Required
to	A comma-separated list of email addresses for the 'to' field.	Required
cc	A comma-separated list of email addresses for the 'cc' field.	Optional
bcc	A comma-separated list of email addresses for the 'bcc' field.	Optional
subject	Subject for the email to be sent.	Optional
body	The contents (body) of the email to send.	Optional
htmlBody	HTML formatted content (body) of the email to be sent. This argument overrides the "body" argument.	Optional
attachIDs	A comma-separated list of War Room entry IDs that contain files, and are used to attach files to the outgoing email. For example: attachIDs=15@8,19@8.	Optional
attachNames	A comma-separated list of names of attachments to send. Should be the same number of elements as attachIDs.	Optional
attachCIDs	A comma-separated list of CIDs to embed attachments within the email itself.	Optional

Context Output#

There is no context output for this command.

Command Example#

!reply-mail item_id=AAMkAGY3OTQyMzMzLWYxNjktNDE0My05NmZhLWQ5MGY1YjIyNzBkNABGAAAAAACYCKjWAnXBTrnhgWJCcLX7BwDrxRwRjq/zTrN6vWSzK4OWAAAAAAEMAADrxRwRjq/zTrN6vWSzK4OWAAPYQGFeAAA= body=hello subject=hi to="avishai@demistodev.onmicrosoft.com"

Human Readable Output#

Sent email#
attachments from subject to
avishai@demistodev.onmicrosoft.com hi avishai@demistodev.onmicrosoft.com

attachments	from	subject	to
	avishai@demistodev.onmicrosoft.com	hi	avishai@demistodev.onmicrosoft.com

Additional Information#

EWS Permissions#

To perform actions on mailboxes of other users, and to execute searches on the Exchange server, you need specific permissions. For a comparison between Delegate and Impersonation permissions, see the Microsoft documentation.

Permission	Use Case	How to Configure
Delegate	One-to-one relationship between users.	Read more here.
Impersonation	A single account needs to access multiple mailboxes.	Read more here.
eDiscovery	Search the Exchange server.	Read more here.
Compliance Search	Perform searches across mailboxes and get an estimate of the results.	Read more here.