EWS O365

This Integration is part of the Microsoft Exchange Online Pack.#

Exchange Web Services (EWS) provides the functionality to enable client applications to communicate with the Exchange server. EWS provides access to much of the same data that is made available through Microsoft Office Outlook.

The EWS O365 integration implants EWS leading services. The integration allows getting information on emails and activities in a target mailbox, and some active operations on the mailbox such as deleting emails and attachments or moving emails from folder to folder.

Use Cases#

The EWS integration can be used for the following use cases.

Monitor a specific email account and create incidents from incoming emails to the defined folder.
Follow the instructions in the Fetched Incidents Data section.
Search for an email message across mailboxes and folders.
Use the ews-search-mailbox command to search for all emails in a specific folder within the target mailbox.
Use the query argument to narrow the search for emails sent from a specific account and more. This command retrieves the ItemID field for each email item listed in the results. The ItemID value can be used in the ews-get-items command in order to get more information about the email item itself.
Get email attachment information.
Use the ews-get-attachment command to retrieve information on one attachment or all attachments of a message at once. It supports both file attachments and item attachments (e.g., email messages).
Delete email items from a mailbox.
First, make sure you obtain the email item ID. The item ID can be obtained with one of the integration’s search commands.
Use the ews-delete-items command to delete one or more items from the target mailbox in a single action.
A less common use case is to remove emails that were marked as malicious from a user’s mailbox.
You can delete the items permanently (hard delete) or delete the items (soft delete), so they can be recovered by running the ews-recover-messages command.

Architecture#

This integration is based on the exchangelib python module. For more information about the module, check the documentation.

Set up the Third Party System#

There are two application authentication methods available. Follow your preferred method's guide on how to use the admin consent flow in order to receive your authentication information:

Cortex XSOAR Application To allow access to EWS O365, an administrator has to approve the Demisto app using an admin consent flow, by clicking on the following link. After authorizing the Demisto app, you will get an ID, Token, and Key, which needs to be added to the integration instance configuration's corresponding fields.

Self-Deployed Application - Client Credential Flow.

Authentication#

For more details about the authentication used in this integration, see Microsoft Integrations - Authentication.

Permissions#

In order to function as expected, the service account should have:

Impersonation rights - In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role. For more information and instructions on how to set up the permission, see Microsoft Documentation. Most commands require this permission to function correctly. This permission is specified in each relevant command's Permission section. For more information, see Microsoft Documentation.

eDiscovery permissions to the Exchange Server. For users to be able to use Exchange Server In-Place eDiscovery, they must be added to the Discovery Management role group. Members of the Discovery Management role group have Full Access mailbox permissions to the default discovery mailbox, which is called Discovery Search Mailbox, including access to sensitive message content. For more information, see the Microsoft documentation. The need for this permission is specified in each relevant command's Permission section.

full_access_as_app - The application used for authentication requires this permission to gain access to the Exchange Web Services. To set this permission follow these steps:

Navigate to Home > App registrations.
Search for your app under all applications.
Click API permissions > Add permission.
Search for Office 365 Exchange Online API > Application Permission> full_access_as_app permission.

For more information on this permission, see the Microsoft documentation.

To limit the application's permissions to only specific mailboxes, follow the Microsoft documentation. Note that it may take about an hour for permissions changes to take effect.

Configure Integration on Cortex#

Parameter	Description	Required
ID / Application ID	ID can be received after following the System Integration Setup (Device side steps).	False
Token / Tenant ID	Token can be received after following the System Integration Setup (Device side steps).	False
Key / Application Secret	Key can be received after following the System Integration Setup (Device side steps).	False
Azure Cloud	Azure Cloud environment. Options are: Worldwide (The publicly accessible Azure Cloud), US GCC (Azure cloud for the USA Government Cloud Community), US GCC-High (Azure cloud for the USA Government Cloud Community High), DoD (Azure cloud for the USA Department of Defense), Germany (Azure cloud for the German Government), China (Azure cloud for the Chinese Government )	False
Email Address	Mailbox to run commands on and to fetch incidents from. To use this functionality, your account must have impersonation rights or delegation for the account specified. For more information, see https://xsoar.pan.dev/docs/reference/integrations/ewso365/#additional-information	True
UPN Address	When provided, the target mailbox if it's different from the Email Address. Otherwise, the Email Address is used.	False
Name of the folder from which to fetch incidents	Supports Exchange Folder ID and sub-folders, e.g., Inbox/Phishing.	True
Access Type	Run the commands using `Delegate` or `Impersonation` access types.	False
Public Folder	Whether the folder to be fetched from is public. Public folders can store and organize emails on specific topics or projects. Public folders are usually listed under the "Public Folders" section in the navigation pane in the product itself.	False
Fetch incidents		False
Incident type		False
First fetch timestamp (<number> <time unit>, e.g., 12 hours, 7 days)		False
Maximum number of incidents per fetch (up to 200). Performance might be affected by a value higher than 50.		False
Mark fetched emails as read		False
Timeout (in seconds) for HTTP requests to Exchange Server		False
Trust any certificate (not secure)		False
Use system proxy settings		False
Run as a separate process (protects against memory depletion)		False
Use a self-deployed Azure Application	Select this checkbox if you are using a self-deployed Azure application.	False
Incidents Fetch Interval		False
Skip unparsable emails during fetch incidents	Whether to skip unparsable emails during incident fetching.	False
What time field should we filter incidents by?	Default is to filter by received-time, which works well if the folder is an "Inbox". But for a folder emails are dragged into for attention, if we filter by received-time, out-of-order processing of emails means some are ignored. Filtering by modified-time works better for such a scenario. This works best if any modifications (such as tagging) happens before moving the email into the folder, such that the move into the folder is the last modification, and triggers Cortex XSOAR to fetch it as an incident.	False

Fetch Incidents#

The integration imports email messages from the destination folder in the target mailbox as incidents. If the message contains any attachments, they are uploaded to the War Room as files. If the attachment is an email, Cortex XSOAR fetches information about the attached email and downloads all of its attachments (if there are any) as files.

To use Fetch incidents, configure a new instance and select the Fetches incidents option in the instance settings.

IMPORTANT:
First fetch timestamp field is used to determine how much time back to fetch incidents from. The default value is the previous 10 minutes, Meaning, if this is the first time emails are fetched from the destination folder, all emails from 10 minutes prior to the instance configuration and up to the current time will be fetched. When set to get a long period of time, the Timeout field might need to be set to a higher value.

Pay special attention to the following fields in the instance settings:

Email Address – mailbox to fetch incidents from.
Name of the folder from which to fetch incidents – use this field to configure the destination folder from where emails should be fetched. The default is Inbox folder.

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

If Exchange is configured with an international flavor, Inbox will be named according to the configured language.

Commands#

ews-get-attachment

ews-get-attachment#

Retrieves the actual attachments from an email message. To get all attachments for a message, only specify the item-id argument.

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-id	The ID of the email message for which to get the attachments.	Required
target-mailbox	The mailbox in which this attachment was found. If empty, the default mailbox is used. Otherwise, the user might require impersonation rights to this mailbox.	Optional
attachment-ids	The attachments IDs to get. If none, all attachments will be retrieved from the message. Support multiple attachments with comma-separated values or an array.	Optional

Outputs#

Path	Type	Description
EWS.Items.FileAttachments.attachmentId	string	The attachment ID. Used for file attachments only.
EWS.Items.FileAttachments.attachmentName	string	The attachment name. Used for file attachments only.
EWS.Items.FileAttachments.attachmentSHA256	string	The SHA256 hash of the attached file.
EWS.Items.FileAttachments.attachmentLastModifiedTime	date	The attachment last modified time. Used for file attachments only.
EWS.Items.ItemAttachments.datetimeCreated	date	The created time of the attached email.
EWS.Items.ItemAttachments.datetimeReceived	date	The received time of the attached email.
EWS.Items.ItemAttachments.datetimeSent	date	The sent time of the attached email.
EWS.Items.ItemAttachments.receivedBy	string	The received by address of the attached email.
EWS.Items.ItemAttachments.subject	string	The subject of the attached email.
EWS.Items.ItemAttachments.textBody	string	The body of the attached email (as text).
EWS.Items.ItemAttachments.headers	Unknown	The headers of the attached email.
EWS.Items.ItemAttachments.hasAttachments	boolean	Whether the attached email has attachments.
EWS.Items.ItemAttachments.itemId	string	The attached email item ID.
EWS.Items.ItemAttachments.toRecipients	Unknown	A list of recipient email addresses for the attached email.
EWS.Items.ItemAttachments.body	string	The body of the attached email (as HTML).
EWS.Items.ItemAttachments.attachmentSHA256	string	SHA256 hash of the attached email (as EML file).
EWS.Items.ItemAttachments.FileAttachments.attachmentSHA256	string	SHA256 hash of the attached files inside of the attached email.
EWS.Items.ItemAttachments.ItemAttachments.attachmentSHA256	string	SHA256 hash of the attached emails inside of the attached email.
EWS.Items.ItemAttachments.isRead	String	The read status of the attachment.

Examples#

!ews-get-attachment item-id=BBFDShfdafFSDF3FADR3434DFASDFADAFDADFADFCJebinpkUAAAfxuiVAAA= target-mailbox=test@demistodev.onmicrosoft.com

Context Example#

{
    "EWS": {
        "Items": {
            "ItemAttachments": {
                "originalItemId": "BBFDShfdafFSDF3FADR3434DFASDFADAFDADFADFCJebinpkUAAAfxuiVAAA=", 
                "attachmentSize": 2956, 
                "receivedBy": "test@demistodev.onmicrosoft.com", 
                "size": 28852, 
                "author": "test2@demistodev.onmicrosoft.com", 
                "attachmentLastModifiedTime": "2019-08-11T15:01:30+00:00", 
                "subject": "Moving Email between mailboxes", 
                "body": "Some text inside", 
                "datetimeCreated": "2019-08-11T15:01:47Z", 
                "importance": "Normal", 
                "attachmentType": "ItemAttachment", 
                "toRecipients": [
                    "test@demistodev.onmicrosoft.com"
                ], 
                "mailbox": "test@demistodev.onmicrosoft.com", 
                "isRead": false, 
                "attachmentIsInline": false, 
                "datetimeSent": "2019-08-07T12:50:19Z", 
                "lastModifiedTime": "2019-08-11T15:01:30Z", 
                "sender": "test2@demistodev.onmicrosoft.com", 
                "attachmentName": "Moving Email between mailboxes", 
                "datetimeReceived": "2019-08-07T12:50:20Z", 
                "attachmentSHA256": "119e27b28dc81bdfd4f498d44bd7a6d553a74ee03bdc83e6255a53", 
                "hasAttachments": false, 
                "headers": [
                    {
                        "name": "Subject", 
                        "value": "Moving Email between mailboxes"
                    }
                ...
                ], 
                "attachmentId": "BBFDShfdafFSDF3FADR3434DFASDFADAFDADFADFCJebinpkUAAAfxuiVAAABEgAQAOpEfpzDB4dFkZ+/K4XSj44=", 
                "messageId": "message_id"
            }
        }
    }

ews-delete-attachment

ews-delete-attachment#

Deletes the attachments of an item (email message).

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-id	The ID of the email message for which to delete attachments.	Required
target-mailbox	The mailbox in which this attachment was found. If empty, the default mailbox is used. Otherwise, the user might require impersonation rights to this mailbox.	Optional
attachment-ids	A comma-separated list (or array) of attachment IDs to delete. If empty, all attachments will be deleted from the message.	Optional

Outputs#

Path	Type	Description
EWS.Items.FileAttachments.attachmentId	string	The ID of the deleted attachment, in case of file attachment.
EWS.Items.ItemAttachments.attachmentId	string	The ID of the deleted attachment, in case of other attachment (for example, "email").
EWS.Items.FileAttachments.action	string	The deletion action in case of file attachment. This is a constant value: 'deleted'.
EWS.Items.ItemAttachments.action	string	The deletion action in case of other attachment (for example, "email"). This is a constant value: 'deleted'.

Examples#

!ews-delete-attachment item-id=AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAA= target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action attachmentId
deleted AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAABEgAQAIUht2vrOdErec33=

action	attachmentId
deleted	AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAABEgAQAIUht2vrOdErec33=

Context Example#

{
    "EWS": {
        "Items": {
            "FileAttachments": {
                "action": "deleted",
                "attachmentId": "AAMkADQ0NmwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJjfaljfAFDVSDinpkUAAAfxxd9AAABEgAQAIUht2vrOdErec33="
            }
        }
    }
}

ews-get-searchable-mailboxes

ews-get-searchable-mailboxes#

Get a list of searchable mailboxes.

Permissions#

Requires eDiscovery permissions to the Exchange Server. For more information see the Microsoft documentation.

Limitations#

No known limitations.

Inputs#

There are no input arguments for this command.

Outputs#

Path	Type	Description
EWS.Mailboxes.mailbox	string	Addresses of the searchable mailboxes.
EWS.Mailboxes.mailboxId	string	IDs of the searchable mailboxes.
EWS.Mailboxes.displayName	string	The email display name.
EWS.Mailboxes.isExternal	boolean	Whether the mailbox is external.
EWS.Mailboxes.externalEmailAddress	string	The external email address.

Examples#

!ews-get-searchable-mailboxes

Human Readable Output#

displayName isExternal mailbox mailboxId
test false test@demistodev.onmicrosoft.com /o=Exchange***/ou=Exchange Administrative Group ()/cn=**/cn=*\-*

displayName	isExternal	mailbox	mailboxId
test	false	test@demistodev.onmicrosoft.com	/o=Exchange*/ou=Exchange Administrative Group ()/cn=/cn=\-

Context Example#

{
    "EWS": {
        "Mailboxes": [
            {
                "mailbox": "test@demistodev.onmicrosoft.com", 
                "displayName": "test", 
                "mailboxId": "/o=Exchange***/ou=Exchange Administrative Group ()/cn=**/cn=**-**", 
                "isExternal": "false"
            }
            ...
        ]
    }
}

ews-move-item

ews-move-item#

Move an item to a different folder in the mailbox.

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-id	The ID of the item to move.	Required
target-folder-path	The path to the folder to which to move the item. Complex paths are supported, for example, "Inbox\Phishing".	Required
target-mailbox	The mailbox on which to run the command.	Optional
is-public	Whether the target folder is a public folder.	Optional

Outputs#

Path	Type	Description
EWS.Items.newItemID	string	The item ID after the move.
EWS.Items.messageID	string	The item message ID.
EWS.Items.itemId	string	The original item ID.
EWS.Items.action	string	The action taken. The value will be "moved".

Examples#

!ews-move-item item-id=VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA= target-folder-path=Moving target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action itemId messageId newItemId
moved VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA AAVAAAVN2NkLThmZjdmNTZjNTMxFFFFJTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVfafainpkUAAAfxxd+AAA=

action	itemId	messageId	newItemId
moved	VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA		AAVAAAVN2NkLThmZjdmNTZjNTMxFFFFJTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVfafainpkUAAAfxxd+AAA=

Context Example#

    {
        "EWS": {
            "Items": {
                "action": "moved", 
                "itemId": "VDAFNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU34cSCSSSfBJebinpkUAAAAAAEMAACyyVyFtlsUQZfBJebinpkUAAAfxuiRAAA", 
                "newItemId": "AAVAAAVN2NkLThmZjdmNTZjNTMxFFFFJTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVfafainpkUAAAfxxd+AAA=", 
                "messageId": "<message_id>"
            }
        }
    }

ews-delete-items

ews-delete-items#

Delete an item from a mailbox

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-ids	A comma-separated list (or array) of IDs to delete.	Required
delete-type	Deletion type. Can be "trash", "soft", or "hard".	Required
target-mailbox	The mailbox on which to run the command.	Optional

Outputs#

Path	Type	Description
EWS.Items.itemId	string	The deleted item ID.
EWS.Items.messageId	string	The deleted message ID.
EWS.Items.action	string	The deletion action. Can be 'trash-deleted', 'soft-deleted', or 'hard-deleted'.

Examples#

!ews-delete-items item-ids=VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA= delete-type=soft target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action itemId messageId
soft-deleted VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA=

action	itemId	messageId
soft-deleted	VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "soft-deleted", 
            "itemId": "VWAFA3hmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyw+kAAA=", 
            "messageId": "messaage_id"
        }
    }
}

ews-search-mailbox

ews-search-mailbox#

Searches for items in the specified mailbox. Specific permissions are needed for this operation to search in a target mailbox other than the default.

Permissions#

Impersonation rights required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
query	The search query string. For more information about the query syntax, see the Microsoft documentation.	Optional
folder-path	The folder path in which to search. If empty, searches all the folders in the mailbox.	Optional
limit	Maximum number of results to return.	Optional
target-mailbox	The mailbox on which to apply the search.	Optional
is-public	Whether the folder is a public folder?	Optional
message-id	The message ID of the email. This will be ignored if a query argument is provided.	Optional

Outputs#

Path	Type	Description
EWS.Items.itemId	string	The email item ID.
EWS.Items.hasAttachments	boolean	Whether the email has attachments.
EWS.Items.datetimeReceived	date	Received time of the email.
EWS.Items.datetimeSent	date	Sent time of the email.
EWS.Items.headers	Unknown	Email headers (list).
EWS.Items.sender	string	Sender email address of the email.
EWS.Items.subject	string	Subject of the email.
EWS.Items.textBody	string	Body of the email (as text).
EWS.Items.size	number	Email size.
EWS.Items.toRecipients	Unknown	List of email recipients addresses.
EWS.Items.receivedBy	Unknown	Email received by address.
EWS.Items.messageId	string	Email message ID.
EWS.Items.body	string	Body of the email (as HTML).
EWS.Items.FileAttachments.attachmentId	unknown	Attachment ID of the file attachment.
EWS.Items.ItemAttachments.attachmentId	unknown	Attachment ID of the item attachment.
EWS.Items.FileAttachments.attachmentName	unknown	Attachment name of the file attachment.
EWS.Items.ItemAttachments.attachmentName	unknown	Attachment name of the item attachment.
EWS.Items.isRead	String	The read status of the email.

Examples#

!ews-search-mailbox query="subject:"Get Attachment Email" target-mailbox=test@demistodev.onmicrosoft.com limit=1

Human Readable Output#

sender subject hasAttachments datetimeReceived receivedBy author toRecipients
test2@demistodev.onmicrosoft.com Get Attachment Email true 2019-08-11T10:57:37Z test@demistodev.onmicrosoft.com test2@demistodev.onmicrosoft.com test@demistodev.onmicrosoft.com

sender	subject	hasAttachments	datetimeReceived	receivedBy	author	toRecipients
test2@demistodev.onmicrosoft.com	Get Attachment Email	true	2019-08-11T10:57:37Z	test@demistodev.onmicrosoft.com	test2@demistodev.onmicrosoft.com	test@demistodev.onmicrosoft.com

Context Example#

{
    "EWS": {
        "Items": {
            "body": "<html>\r\n<head>\r\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\r\n<style type=\"text/css\" style=\"display:none;\"></style>\r\n</head>\r\n<body dir=\"ltr\">\r\n<div id=\"divtagrapper\" style=\"font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;\" dir=\"ltr\">\r\n<p style=\"margin-top:0;margin-bottom:0\">Some text inside email</p>\r\n</div>\r\n</body>\r\n</html>\r\n", 
            "itemId": "AAMkADQ0NmFFijer3FFmNTZjNTMxNwBGAAAAAAFSAAfxw+jAAA=", 
            "toRecipients": [
                "test@demistodev.onmicrosoft.com"
            ], 
            "datetimeCreated": "2019-08-11T10:57:37Z", 
            "datetimeReceived": "2019-08-11T10:57:37Z", 
            "author": "test2@demistodev.onmicrosoft.com", 
            "hasAttachments": true, 
            "size": 30455, 
            "subject": "Get Attachment Email", 
            "FileAttachments": [
                {
                    "attachmentName": "atta1.rtf", 
                    "attachmentSHA256": "csfd81097bc049fbcff6e637ade0407a00308bfdfa339e31a44a1c4e98f28ce36e4f", 
                    "attachmentType": "FileAttachment", 
                    "attachmentSize": 555, 
                    "attachmentId": "AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAfxw+jAAABEgAQAEyq1TB2nKBLpKUiFUJ5Geg=", 
                    "attachmentIsInline": false, 
                    "attachmentLastModifiedTime": "2019-08-11T11:06:02+00:00", 
                    "attachmentContentLocation": null, 
                    "attachmentContentType": "text/rtf", 
                    "originalItemId": "AAMkADQ0NmFFijer3FFmNTZjNTMxNwBGAAAAAAFSAAfxw+jAAA=", 
                    "attachmentContentId": null
                }
            ], 
            "headers": [
                {
                    "name": "Subject", 
                    "value": "Get Attachment Email"
                }, 
                ...
            ], 
            "isRead": true, 
            "messageId": "<mesage_id>", 
            "receivedBy": "test@demistodev.onmicrosoft.com", 
            "datetimeSent": "2019-08-11T10:57:36Z", 
            "lastModifiedTime": "2019-08-11T11:13:59Z", 
            "mailbox": "test@demistodev.onmicrosoft.com", 
            "importance": "Normal", 
            "textBody": "Some text inside email\r\n", 
            "sender": "test2@demistodev.onmicrosoft.com"
        }
    }
}

ews-get-contacts

ews-get-contacts#

Retrieves contacts for a specified mailbox.

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
target-mailbox	The mailbox for which to retrieve the contacts.	Optional
limit	Maximum number of results to return.	Optional

Outputs#

Path	Type	Description
Account.Email.EwsContacts.displayName	Unknown	The contact name.
Account.Email.EwsContacts.lastModifiedTime	Unknown	The time that the contact was last modified.
Account.Email.EwsContacts.emailAddresses	Unknown	Phone numbers of the contact.
Account.Email.EwsContacts.physicalAddresses	Unknown	Physical addresses of the contact.
Account.Email.EwsContacts.phoneNumbers.phoneNumber	Unknown	Email addresses of the contact.

Examples#

!ews-get-contacts limit="1"

Human Readable Output#

changekey culture datetimeCreated datetimeReceived datetimeSent displayName emailAddresses fileAs fileAsMapping givenName id importance itemClass lastModifiedName lastModifiedTime postalAddressIndex sensitivity subject uniqueBody webClientReadFormQueryString
EABYACAADcsxRwRjq/zTrN6vWSzKAK1Dl3N en-US 2019-08-05T12:35:36Z 2019-08-05T12:35:36Z 2019-08-05T12:35:36Z Contact Name some@dev.microsoft.com Contact Name LastCommaFirst Contact Name AHSNNK3NQNcasnc3SAS/zTrN6vWSzK4OWAAAAAAEOAADrxRwRjq/zTrNFSsfsfVWAAK1KsF3AAA= Normal IPM.Contact John Smith 2019-08-05T12:35:36Z None Normal Contact Name https://outlook.office365.com/owa/?ItemID=***

changekey	culture	datetimeCreated	datetimeReceived	datetimeSent	displayName	emailAddresses	fileAs	fileAsMapping	givenName	id	importance	itemClass	lastModifiedName	lastModifiedTime	postalAddressIndex	sensitivity	subject	uniqueBody	webClientReadFormQueryString
EABYACAADcsxRwRjq/zTrN6vWSzKAK1Dl3N	en-US	2019-08-05T12:35:36Z	2019-08-05T12:35:36Z	2019-08-05T12:35:36Z	Contact Name	some@dev.microsoft.com	Contact Name	LastCommaFirst	Contact Name	AHSNNK3NQNcasnc3SAS/zTrN6vWSzK4OWAAAAAAEOAADrxRwRjq/zTrNFSsfsfVWAAK1KsF3AAA=	Normal	IPM.Contact	John Smith	2019-08-05T12:35:36Z	None	Normal	Contact Name		https://outlook.office365.com/owa/?ItemID=***

Context Example#

{
    "Account.Email": [
        {
            "itemClass": "IPM.Contact", 
            "lastModifiedName": "John Smith", 
            "displayName": "Contact Name", 
            "datetimeCreated": "2019-08-05T12:35:36Z", 
            "datetimeReceived": "2019-08-05T12:35:36Z", 
            "fileAsMapping": "LastCommaFirst", 
            "importance": "Normal", 
            "sensitivity": "Normal", 
            "postalAddressIndex": "None", 
            "webClientReadFormQueryString": "https://outlook.office365.com/owa/?ItemID=***", 
            "uniqueBody": "<html><body></body></html>", 
            "fileAs": "Contact Name", 
            "culture": "en-US", 
            "changekey": "EABYACAADcsxRwRjq/zTrN6vWSzKAK1Dl3N", 
            "lastModifiedTime": "2019-08-05T12:35:36Z", 
            "datetimeSent": "2019-08-05T12:35:36Z", 
            "emailAddresses": [
                "some@dev.microsoft.com"
            ], 
            "givenName": "Contact Name", 
            "id": "AHSNNK3NQNcasnc3SAS/zTrN6vWSzK4OWAAAAAAEOAADrxRwRjq/zTrNFSsfsfVWAAK1KsF3AAA=", 
            "subject": "Contact Name"
        }
    ]
}

ews-get-out-of-office

ews-get-out-of-office#

Retrieves the out-of-office status for a specified mailbox.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
target-mailbox	The mailbox for which to get the out-of-office status.	Required

Outputs#

Path	Type	Description
Account.Email.OutOfOffice.state	Unknown	Out-of-office state. The result can be: "Enabled", "Scheduled", or "Disabled".
Account.Email.OutOfOffice.externalAudience	Unknown	Out-of-office external audience. Can be "None", "Known", or "All".
Account.Email.OutOfOffice.start	Unknown	Out-of-office start date.
Account.Email.OutOfOffice.end	Unknown	Out-of-office end date.
Account.Email.OutOfOffice.internalReply	Unknown	Out-of-office internal reply.
Account.Email.OutOfOffice.externalReply	Unknown	Out-of-office external reply.
Account.Email.OutOfOffice.mailbox	Unknown	Out-of-office mailbox.

Examples#

!ews-get-out-of-office target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

end externalAudience mailbox start state
2019-08-12T13:00:00Z All test@demistodev.onmicrosoft.com 2019-08-11T13:00:00Z Disabled

end	externalAudience	mailbox	start	state
2019-08-12T13:00:00Z	All	test@demistodev.onmicrosoft.com	2019-08-11T13:00:00Z	Disabled

Context Example#

{
    "Account": {
        "Email": {
            "OutOfOffice": {
                "start": "2019-08-11T13:00:00Z", 
                "state": "Disabled", 
                "mailbox": "test@demistodev.onmicrosoft.com", 
                "end": "2019-08-12T13:00:00Z", 
                "externalAudience": "All"
            }
        }
    }
}

ews-recover-messages

ews-recover-messages#

Recovers messages that were soft-deleted.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
message-ids	A CSV list of message IDs. Run the py-ews-delete-items command to retrieve the message IDs	Required
target-folder-path	The folder path to recover the messages to.	Required
target-mailbox	The mailbox in which the messages found. If empty, will use the default mailbox. If you specify a different mailbox, you might need impersonation rights to the mailbox.	Optional
is-public	Whether the target folder is a public folder.	Optional

Outputs#

Path	Type	Description
EWS.Items.itemId	Unknown	The item ID of the recovered item.
EWS.Items.messageId	Unknown	The message ID of the recovered item.
EWS.Items.action	Unknown	The action taken on the item. The value will be 'recovered'.

Examples#

!ews-recover-messages message-ids=<DFVDFmvsCSCS.com> target-folder-path=Moving target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action itemId messageId
recovered AAVCSVS1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed33wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVyFtlscfxxd/AAA=

action	itemId	messageId
recovered	AAVCSVS1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed33wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVyFtlscfxxd/AAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "recovered", 
            "itemId": "AAVCSVS1hN2NkLThmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed33wX3aBwCyyVyFtlsUQZfBJebinpkUAAAa2bUBAACyyVyFtlscfxxd/AAA=", 
            "messageId": "<DFVDFmvsCSCS.com>"
        }
    }
}

ews-create-folder

ews-create-folder#

Creates a new folder in a specified mailbox.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
new-folder-name	The name of the new folder.	Required
folder-path	Path to locate the new folder. Exchange folder ID is also supported.	Required
target-mailbox	The mailbox in which to create the folder.	Optional

Outputs#

There is no context output for this command.

Examples#

!ews-create-folder folder-path=Inbox new-folder-name="Created Folder" target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

Folder Inbox\Created Folder created successfully

ews-mark-item-as-junk

ews-mark-item-as-junk#

Marks an item as junk. This is commonly used to block an email address. For more information, see the Microsoft documentation.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-id	The item ID to mark as junk.	Required
move-items	Whether to move the item from the original folder to the junk folder.	Optional
target-mailbox	If empty, will use the default mailbox. If you specify a different mailbox, you might need impersonation rights to the mailbox.	Optional

Outputs#

There is no context output for this command.

Examples#

!ews-mark-item-as-junk item-id=AAMkcSQ0NmFkOhmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUcsBJebinpkUAAAAAAEMASFDkUAAAfxuiSAAA= move-items=yes target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action	itemId
marked-as-junk	AAMkcSQ0NmFkOhmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUcsBJebinpkUAAAAAAEMASFDkUAAAfxuiSAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "marked-as-junk", 
            "itemId": "AAMkcSQ0NmFkOhmZjdmNTZjNTMxNwBGAAAAAAA4kxh+ed3JTJPMPXU3wX3aBwCyyVyFtlsUcsBJebinpkUAAAAAAEMASFDkUAAAfxuiSAAA="
        }
    }
}

ews-find-folders

ews-find-folders#

Retrieves information for the folders of the specified mailbox. Only folders with read permissions will be returned. Your visual folders on the mailbox, such as "Inbox", are under the folder "Top of Information Store".

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
target-mailbox	The mailbox on which to apply the command.	Optional
is-public	Whether to find public folders.	Optional

Outputs#

Path	Type	Description
EWS.Folders.name	string	Folder name.
EWS.Folders.id	string	Folder ID.
EWS.Folders.totalCount	Unknown	Number of items in the folder.
EWS.Folders.unreadCount	number	Number of unread items in the folder.
EWS.Folders.changeKey	number	Folder change key.
EWS.Folders.childrenFolderCount	number	Number of sub-folders.

Examples#

!ews-find-folders target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

root
├── AllContacts
├── AllItems
├── Common Views
├── Deferred Action
├── ExchangeSyncData
├── Favorites
├── Freebusy Data
├── Location
├── MailboxAssociations
├── My Contacts
├── MyContactsExtended
├── People I Know
├── PeopleConnect
├── Recoverable Items
│ ├── Calendar Logging
│ ├── Deletions
│ ── Purges
│ └── Versions
├── Reminders
├── Schedule
├── Sharing
├── Shortcuts
├── Spooler Queue
├── System
├── To-Do Search
├── Top of Information Store
│ ├── Calendar
│ ├── Contacts
│ │ ├── GAL Contacts
│ │ ├── Recipient Cache
│ ├── Conversation Action Settings
│ ├── Deleted Items
│ │ └── Create1
│ ├── Drafts
│ ├── Inbox
...

Context Example#

{
    "EWS": {
        "Folders": [    
            {
                "unreadCount": 1, 
                "name": "Inbox", 
                "childrenFolderCount": 1, 
                "totalCount": 44, 
                "changeKey": "**********fefsduQi0", 
                "id": "*******VyFtlFDSAFDSFDAAA="
            }
            ...
        ]
    }
}

ews-get-items-from-folder

ews-get-items-from-folder#

Retrieves items from a specified folder in a mailbox. The items are ordered by the item created time. Most recent is first.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
folder-path	The folder path from which to get the items.	Required
limit	Maximum number of items to return.	Optional
target-mailbox	The mailbox on which to apply the command.	Optional
is-public	Whether the folder is a public folder. Default is 'False'.	Optional
get-internal-items	If the email item contains another email as an attachment (EML or MSG file), whether to retrieve the EML/MSG file attachment. Can be "yes" or "no". Default is "no".	Optional

Outputs#

Path	Type	Description
EWS.Items.itemId	string	The item ID of the email.
EWS.Items.hasAttachments	boolean	Whether the email has attachments.
EWS.Items.datetimeReceived	date	Received time of the email.
EWS.Items.datetimeSent	date	Sent time of the email.
EWS.Items.headers	Unknown	Email headers (list).
EWS.Items.sender	string	Sender mail address of the email.
EWS.Items.subject	string	Subject of the email.
EWS.Items.textBody	string	Body of the email (as text).
EWS.Items.size	number	Email size.
EWS.Items.toRecipients	Unknown	Email recipients addresses (list).
EWS.Items.receivedBy	Unknown	Received by address of the email.
EWS.Items.messageId	string	Email message ID.
EWS.Items.body	string	Body of the email (as HTML).
EWS.Items.FileAttachments.attachmentId	unknown	Attachment ID of file attachment.
EWS.Items.ItemAttachments.attachmentId	unknown	Attachment ID of the item attachment.
EWS.Items.FileAttachments.attachmentName	unknown	Attachment name of the file attachment.
EWS.Items.ItemAttachments.attachmentName	unknown	Attachment name of the item attachment.
EWS.Items.isRead	String	The read status of the email.
EWS.Items.categories	String	Categories of the email.

Examples#

!ews-get-items-from-folder folder-path=Test target-mailbox=test@demistodev.onmicrosoft.com limit=1

Human Readable Output#

sender subject hasAttachments datetimeReceived receivedBy author toRecipients itemId
test2@demistodev.onmicrosoft.com Get Attachment Email true 2019-08-11T10:57:37Z test@demistodev.onmicrosoft.com test2@demistodev.onmicrosoft.com test@demistodev.onmicrosoft.com AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=

sender	subject	hasAttachments	datetimeReceived	receivedBy	author	toRecipients	itemId
test2@demistodev.onmicrosoft.com	Get Attachment Email	true	2019-08-11T10:57:37Z	test@demistodev.onmicrosoft.com	test2@demistodev.onmicrosoft.com	test@demistodev.onmicrosoft.com	AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "body": "<html>\r\n<head>\r\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\">\r\n<style type=\"text/css\" style=\"display:none;\"></style>\r\n</head>\r\n<body dir=\"ltr\">\r\n<div id=\"divtagdefaultwrapper\" style=\"font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;\" dir=\"ltr\">\r\n<p style=\"margin-top:0;margin-bottom:0\">Some text inside email</p>\r\n</div>\r\n</body>\r\n</html>\r\n", 
            "itemId": "AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=", 
            "toRecipients": [
                "test@demistodev.onmicrosoft.com"
            ], 
            "datetimeCreated": "2019-08-11T10:57:37Z", 
            "datetimeReceived": "2019-08-11T10:57:37Z", 
            "author": "test2@demistodev.onmicrosoft.com", 
            "hasAttachments": true, 
            "size": 21435, 
            "subject": "Get Attachment Email", 
            "FileAttachments": [
                {
                    "attachmentName": "atta1.rtf", 
                    "attachmentSHA256": "cd81097bcvdiojf3407a00308b48039e31a44a1c4fdnfkdknce36e4f", 
                    "attachmentType": "FileAttachment", 
                    "attachmentSize": 535, 
                    "attachmentId": "AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAABEgAQAEyq1TB2nKBLpKUiFUJ5Geg=", 
                    "attachmentIsInline": false, 
                    "attachmentLastModifiedTime": "2019-08-11T11:06:02+00:00", 
                    "attachmentContentLocation": null, 
                    "attachmentContentType": "text/rtf", 
                    "originalItemId": "AAFSFSFFtlsUQZfBJebinpkUAAABjKMGAACyyVyFtlsUQZfBJebinpkUAAAsfw+jAAA=", 
                    "attachmentContentId": null
                }
            ], 
            "headers": [
                {
                    "name": "Subject", 
                    "value": "Get Attachment Email"
                },
                ...
                            ], 
            "isRead": true, 
            "messageId": "<message_id>", 
            "receivedBy": "test@demistodev.onmicrosoft.com", 
            "datetimeSent": "2019-08-11T10:57:36Z", 
            "lastModifiedTime": "2019-08-11T11:13:59Z", 
            "mailbox": "test@demistodev.onmicrosoft.com", 
            "importance": "Normal", 
            "textBody": "Some text inside email\r\n", 
            "sender": "test2@demistodev.onmicrosoft.com"
        }
    }
}

ews-get-items

ews-get-items#

Retrieves items by item ID.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-ids	A CSV list of item IDs.	Required
target-mailbox	The mailbox on which to run the command on.	Optional

Outputs#

Path	Type	Description
EWS.Items.itemId	string	The email item ID.
EWS.Items.hasAttachments	boolean	Whether the email has attachments.
EWS.Items.datetimeReceived	date	Received time of the email.
EWS.Items.datetimeSent	date	Sent time of the email.
EWS.Items.headers	Unknown	Email headers (list).
EWS.Items.sender	string	Sender mail address of the email.
EWS.Items.subject	string	Subject of the email.
EWS.Items.textBody	string	Body of the email (as text).
EWS.Items.size	number	Email size.
EWS.Items.toRecipients	Unknown	Email recipients addresses (list).
EWS.Items.receivedBy	Unknown	Received by address of the email.
EWS.Items.messageId	string	Email message ID.
EWS.Items.body	string	Body of the email (as HTML).
EWS.Items.FileAttachments.attachmentId	unknown	Attachment ID of the file attachment.
EWS.Items.ItemAttachments.attachmentId	unknown	Attachment ID of the item attachment.
EWS.Items.FileAttachments.attachmentName	unknown	Attachment name of the file attachment.
EWS.Items.ItemAttachments.attachmentName	unknown	Attachment name of the item attachment.
EWS.Items.isRead	String	The read status of the email.
EWS.Items.categories	String	Categories of the email.
Email.CC	String	Email addresses CC'ed to the email.
Email.BCC	String	Email addresses BCC'ed to the email.
Email.To	String	The recipient of the email.
Email.From	String	The sender of the email.
Email.Subject	String	The subject of the email.
Email.Text	String	The plain-text version of the email.
Email.HTML	String	The HTML version of the email.
Email.HeadersMap	String	The headers of the email.

Examples#

!ews-get-items item-ids=AAMkADQ0NmFkODFkLWQ4MDEtNDFDFZjNTMxNwBGAAAAAAA4kxhFFAfxw+jAAA= target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

Identical outputs to `ews-get-items-from-folder` command.

ews-move-item-between-mailboxes

ews-move-item-between-mailboxes#

Moves an item from one mailbox to a different mailbox.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-id	The item ID to move.	Required
destination-folder-path	The folder in the destination mailbox to which to move the item. You can specify a complex path, for example, "Inbox\Phishing".	Required
destination-mailbox	The mailbox to which to move the item.	Required
source-mailbox	The mailbox from which to move the item (conventionally called the "target-mailbox", the target mailbox on which to run the command).	Optional
is-public	Whether the destination folder is a public folder. Default is "False".	Optional

Outputs#

Path	Type	Description
EWS.Items.movedToMailbox	string	The mailbox to which the item was moved.
EWS.Items.movedToFolder	string	The folder to which the item was moved.
EWS.Items.action	string	The action taken on the item. The value will be "moved".

Examples#

!ews-move-item-between-mailboxes item-id=AAMkAGY3OTQyMzMzLWYxNjktNDE0My05NFSFSyNzBkNABGAAAAAACYCKjWAjq/zTrN6vWSzK4OWAAK2ISFSA= destination-folder-path=Moving destination-mailbox=test@demistodev.onmicrosoft.com source-mailbox=test2@demistodev.onmicrosoft.com

Human Readable Output#

Item was moved successfully.

Context Example#

{
    "EWS": {
        "Items": {
            "movedToMailbox": "test@demistodev.onmicrosoft.com", 
            "movedToFolder": "Moving"
        }
    }
}

ews-get-folder

ews-get-folder#

Retrieves a single folder.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

If Exchange is configured with an international flavor, Inbox will be named according to the configured language.

Inputs#

Argument Name	Description	Required
target-mailbox	The mailbox on which to apply the search.	Optional
folder-path	The path of the folder to retrieve. If empty, will retrieve the folder "AllItems".	Optional
is-public	Whether the folder is a public folder. Default is "False".	Optional

Outputs#

Path	Type	Description
EWS.Folders.id	string	Folder ID.
EWS.Folders.name	string	Folder name.
EWS.Folders.changeKey	string	Folder change key.
EWS.Folders.totalCount	number	Total number of emails in the folder.
EWS.Folders.childrenFolderCount	number	Number of sub-folders.
EWS.Folders.unreadCount	number	Number of unread emails in the folder.

Examples#

!ews-get-folder folder-path=demistoEmail target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

changeKey childrenFolderCount id name totalCount unreadCount
***yFtCdJSH 0 AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NlsjflsjfSF= demistoEmail 1 0

changeKey	childrenFolderCount	id	name	totalCount	unreadCount
***yFtCdJSH	0	AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NlsjflsjfSF=	demistoEmail	1	0

Context Example#

{
    "EWS": {
        "Folders": {
            "unreadCount": 0, 
            "name": "demistoEmail", 
            "childrenFolderCount": 0, 
            "totalCount": 1, 
            "changeKey": "***yFtCdJSH", 
            "id": "AAMkADQ0NmFkODFkLWQ4MDEtNDE4Mi1hN2NlsjflsjfSF="
        }
    }
}

ews-expand-group

ews-expand-group#

Expands a distribution list to display all members. By default, expands only the first layer of the distribution list. If recursive-expansion is "True", the command expands nested distribution lists and returns all members.

Permissions#

Impersonation rights required. In order to perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
email-address	Email address of the group to expand.	Required
recursive-expansion	Whether to enable recursive expansion. Default is "False".	Optional

Outputs#

There is no context output for this command.

Examples#

!ews-expand-group email-address="TestPublic" recursive-expansion="False"

Human Readable Output#

displayName mailbox mailboxType
John Wick john@wick.com Mailbox

displayName	mailbox	mailboxType
John Wick	john@wick.com	Mailbox

Context Example#

{
    "EWS.ExpandGroup": {
        "name": "TestPublic", 
        "members": [
            {
                "mailboxType": "Mailbox", 
                "displayName": "John Wick", 
                "mailbox": "john@wick.com"
            }
        ]
    }
}

ews-mark-items-as-read

ews-mark-items-as-read#

Marks items as read or unread.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-ids	A CSV list of item IDs.	Required
operation	How to mark the item. Can be "read" or "unread". Default is "read".	Optional
target-mailbox	The mailbox on which to run the command. If empty, the command will be applied on the default mailbox.	Optional

Outputs#

Path	Type	Description
EWS.Items.action	String	The action that was performed on the item.
EWS.Items.itemId	String	The ID of the item.
EWS.Items.messageId	String	The message ID of the item.

Examples#

!ews-mark-items-as-read item-ids=AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA= operation=read target-mailbox=test@demistodev.onmicrosoft.com

Human Readable Output#

action itemId messageId
marked-as-read AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA=

action	itemId	messageId
marked-as-read	AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA=

Context Example#

{
    "EWS": {
        "Items": {
            "action": "marked-as-read", 
            "itemId": "AAMkADQ0NFSffU3wX3aBwCyyVyFtlsUQZfBJebinpkUAAABjKMnpkUAAAfxw+jAAA= ", 
            "messageId": "message_id"
        }
    }
}

send-mail

send-mail#

Sends an email.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

When sending the email to an Outlook account, Outlook UI fails to display custom headers. This does not happen when sending to a Gmail account.

Inputs#

Argument Name	Description	Required
to	Email addresses for the 'To' field. Supports comma-separated values	Optional
cc	Email addresses for the 'Cc' field. Supports comma-separated values	Optional
bcc	Email addresses for the 'Bcc' field. Supports comma-separated values	Optional
subject	Subject for the email to be sent	Optional
body	The contents (body) of the email to be sent in plain text	Optional
htmlBody	The contents (body) of the email to be sent in HTML format	Optional
attachIDs	A comma-separated list of IDs of war room entries that contains the files that should be attached to the email	Optional
attachNames	A comma-separated list to rename file-names of corresponding attachments IDs. (e.g. rename first two files - attachNames=file_name1,file_name2. rename first and third file - attachNames=file_name1,,file_name3)	Optional
attachCIDs	A comma-separated list of CIDs to embed attachments inside the email itself	Optional
transientFile	Desired name for attached file. Multiple files are supported as comma-separated list. (e.g. transientFile="t1.txt,temp.txt,t3.txt" transientFileContent="test 2,temporary file content,third file content" transientFileCID="t1.txt@xxx.yyy,t2.txt@xxx.zzz")	Optional
transientFileContent	Content for attached file. Multiple files are supported as comma-separated list. (e.g. transientFile="t1.txt,temp.txt,t3.txt" transientFileContent="test 2,temporary file content,third file content" transientFileCID="t1.txt@xxx.yyy,t2.txt@xxx.zzz")	Optional
transientFileCID	CID for attached file if we want it inline. Multiple files are supported as comma-separated list. (e.g. transientFile="t1.txt,temp.txt,t3.txt" transientFileContent="test 2,temporary file content,third file content" transientFileCID="t1.txt@xxx.yyy,t2.txt@xxx.zzz")	Optional
templateParams	Replace {varname} variables with values from this argument. Expected values are in the form of a JSON document like {"varname": {"value": "some value", "key": "context key"}}. Each var name can either be provided with the value or a context key to retrieve the value from. Note that only context data is accessible for this argument, while incident fields are not.	Optional
additionalHeader	A comma-separated list list of additional headers in the format: headerName=headerValue. For example: "headerName1=headerValue1,headerName2=headerValue2".	Optional
raw_message	Raw email message to send. If provided, all other arguments, but to, cc and bcc, will be ignored.	Optional
from_address	The email address from which to reply.	Optional
replyTo	Email addresses that need to be used to reply to the message. Supports comma-separated values.	Optional
importance	Sets the importance/Priority of the email. Default value is Normal.	Optional

Outputs#

There is no context output for this command.

Examples#

!send-mail to=demisto@demisto.onmicrosoft.com subject=some_subject body=some_text attachIDs=110@457,116@457 htmlBody="<html><body>Hello <b>World</b></body></html>" additionalHeader="some_header_name=some_header_value" transientFile=some_file.txt transientFileContent="Some file content"

Human Readable Output#

Mail sent successfully

ews-get-items-as-eml

ews-get-items-as-eml#

Retrieves items by item ID and uploads its content as an EML file.

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
item-id	The item ID of item to upload as and EML file.	Required
target-mailbox	The mailbox in which this email was found. If empty, the default mailbox is used. Otherwise the user might require impersonation rights to this mailbox.	Optional

Outputs#

Path	Type	Description
File.Size	String	The size of the file.
File.SHA1	String	The SHA1 hash of the file.
File.SHA256	String	The SHA256 hash of the file.
File.SHA512	String	The SHA512 hash of the file.
File.Name	String	The name of the file.
File.SSDeep	String	The SSDeep hash of the file.
File.EntryID	String	EntryID of the file
File.Info	String	Information about the file.
File.Type	String	The file type.
File.MD5	String	The MD5 hash of the file.
File.Extension	String	The extension of the file.

Examples#

``

reply-mail

reply-mail#

Reply to an email

Permissions#

Impersonation rights are required. To perform actions on the target mailbox of other users, the service account must be part of the ApplicationImpersonation role.

Limitations#

No known limitations.

Inputs#

Argument Name	Description	Required
inReplyTo	ID of the item to reply to.	Required
to	A comma-separated list of email addresses for the 'to' field.	Required
cc	A comma-separated list of email addresses for the 'cc' field.	Optional
bcc	A comma-separated list of email addresses for the 'bcc' field.	Optional
subject	Subject for the email to be sent.	Optional
body	The contents (body) of the email to send.	Optional
htmlBody	HTML formatted content (body) of the email to be sent. This argument overrides the "body" argument.	Optional
attachIDs	A comma-separated list of War Room entry IDs that contain files, and are used to attach files to the outgoing email. For example: attachIDs=15@8,19@8.	Optional
attachNames	A comma-separated list of names of attachments to send. Should be the same number of elements as attachIDs.	Optional
attachCIDs	A comma-separated list of CIDs to embed attachments within the email itself.	Optional

Outputs#

There is no context output for this command.

Examples#

!reply-mail item_id=AAMkAGY3OTQyMzMzLWYxNjktNDE0My05NmZhLWQ5MGY1YjIyNzBkNABGAAAAAACYCKjWAnXBTrnhgWJCcLX7BwDrxRwRjq/zTrN6vWSzK4OWAAAAAAEMAADrxRwRjq/zTrN6vWSzK4OWAAPYQGFeAAA= body=hello subject=hi to="avishai@demistodev.onmicrosoft.com"

Human Readable Output#

Sent email#

attachments from subject to
avishai@demistodev.onmicrosoft.com hi avishai@demistodev.onmicrosoft.com

ews-auth-reset

ews-auth-reset#

Run this command if for some reason you need to rerun the authentication process.

Permissions#

No additional permissions are needed.

Limitations#

No known limitations.

Inputs#

There is no input for this command.

Outputs#

There is no context output for this command.

Troubleshooting#

Instance Configuration

No troubleshooting found.

Fetch command

If incidents are not being fetched, verify that no pre-process rule is configured that might filter some incidents out.
"address parts cannot contain CR or LF" error message in the logs means a corrupted email might have failed the process. In order to resolve this, you might need to remove the email from the folder being fetched. Contact Support Team if you believe the email is not corrupted.

Fetching Incidents crash due to unparsable emails

If you find that your fetch incidents command is unable to parse a specific invalid email due to various parsing issues, you can follow these steps:

In the instance configuration, navigate to the Collect section and click on Advanced Settings.
Check the box labeled Skip unparsable emails during fetch incidents.

By enabling this option, the integration can catch and skip unparsable emails without causing the fetch incidents command to crash. When this parameter is active, a message will appear in the "Fetch History" panel of the instance whenever an unparsable email is recognized and skipped. This allows customers to be informed that a specific email was skipped and gives them the opportunity to open a support ticket if necessary.

General

ews-get-searchable-mailboxes: When using the UPN parameter, the command ews-get-searchable-mailboxes runs correctly after assigning RBAC roles requested in the management role header as explained in the Microsoft Documentation.